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    wordpress 5.5.1 update fails

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    • T
      The.Red last edited by

      Hello,

      Every thing related to lay theme and it's plug ins is up to date, but for wordpress every time i try to update, i keep getting this message:

      Screen Shot 2020-09-11 at 10.52.22.png

      does this have to do anything with Lay theme?

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      • Richard
        Richard Global Moderator last edited by

        Dear @The-Red

        This is unlikely that Lay Theme is having such a core affect on your site - however you can never be too sure...

        I have mentioned some debugging steps in the next thread of your's which hopefully when tried resolves your problem,

        http://laythemeforum.com:4567/topic/6006/permalink-edit-button-doesn-t-work/2

        But as another option,
        you can de-activate your theme and then try to update Wordpress to see if this changes your problem.

        Let me know :)

        Best wishes
        Richard

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        • T
          The.Red last edited by

          @Richard-Keith
          I have tried the steps you mentioned on the other topic, i tried to de-activate the theme but it seems that i cant do anything anymore. It's like every action i do has no response. I have send my website address, /wp-admin/ username and password at the e-mail you mentioned and hopefully we will manage to find a solution.

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          • Richard
            Richard Global Moderator last edited by

            Dear @The-Red

            Thank you for the quick response,
            Looking into it and will get back to you shortly

            Thank you for your patience and for using Lay Theme

            Best
            Richard

            1 Reply Last reply Reply Quote 0
            • arminunruh
              arminunruh Global Moderator last edited by

              hey @Richard-Keith
              and @The-Red

              If a user's wordpress update fails this has nothing to do with lay theme but most likely with the user's server.

              It could be that your server is full, meaning no disk space is left.
              In cases like this please contact your webhost and ask them why your wordpress fails to update.

              T 1 Reply Last reply Reply Quote 0
              • Richard
                Richard Global Moderator last edited by Richard

                Dear @arminunruh

                Thank you for the Knowledge!
                Have noted this for the future.

                Best

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                • T
                  The.Red @arminunruh last edited by

                  @arminunruh
                  Thank you, but i have to say that space is not the problem. Here's a screenshot of my panel.
                  Screen Shot 2020-09-16 at 12.49.20.png
                  I called them before posting here and they said that it's a wordpress problem, and that de-activating some plugins would make it work (it didn't).
                  However i will now contact again my webhost about this, and i'll keep you all updated with their answer.

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                  • T
                    The.Red last edited by

                    hi again, @Richard-Keith @arminunruh
                    as i said, i called my webhost and they think that the problem could be a faulty wordpress installation, or some core files may be damaged. One of the solutions they proposed was to restore back to an earlier working version and from there try and update to the latest. And so i did, i restored to a backup i had back in August and then i tried to update to the latest version, the update was successful and now everything works.

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                    • arminunruh
                      arminunruh Global Moderator last edited by

                      great to hear!

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                      • Richard
                        Richard Global Moderator last edited by

                        Dear @The-Red

                        Awesome!
                        Thank you for coming back and adding a conclusion to this thread, It could helps others in the future :)

                        Best wishes
                        Richard

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post

                        Try this to fix issues before you post:

                        Use the Search Feature. Maybe there is already a solution to your issue.

                        1. Update Lay Theme and all Lay Theme Addons
                        2. Disable all Plugins
                        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                        4. Now see if your problem solved itself
                        5. Go here, see if your problem is listed here:
                        Troubleshooting

                        When you post:
                        1. Post a link to where the problem is
                        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                        Thanks!

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