Parts of the coustomizer are not displayed. Unfortunately, these instructions did not help either.
I tried different languages, unfortunately without success.
Do you have another solution here?
Some first de-bugging steps if you are able:
Are both your Lay 'Theme' and also Lay Theme's Addon's up to date?
Do you have any third-party plugins that when de-activated resolve the issue?
Recently a user: @schmarcopolo
Had a similar problem but a solution was found, does this relate to you?
problem is solved.
it was a problem with a password protection add on
deactivated it and now everything works fine."
If none of the above work for you and you do believe it is a Bug we would love to know as we can then resolve it quickly for you as well as other users who have this issue,
could you please send your website address, /wp-admin/ username and password and a link to this topic to email@example.com?
And we will get back to you shortly,
In the meantime thank you for using Lay Theme and your patience with these issues,
So if I look at the customizer and your frontpage and open the console, I see there's a 404 error.
Opening the console and seeing if there's an error is a good indicator for what might be happening.
Usually 404 errors happen because of permalinks not working correctly.
However, if I save permalinks it still doesn't work and there are no hints or errors shown in the permalinks settings screen.
Really not sure what exactly might be happening here.
Do you mind sending me your FTP login details, so I can see if your .htaccess file looks right?
You can send your ftp servername, username, password to firstname.lastname@example.org
You could also re-install WordPress in your webhost control panel.
Your changes will be lost. If you'd like to try this, please remember to deactivate your key where you activated it.
I don't answer or check forum DMs, please just post on the forum.