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    How to activate sound on intro video ?

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    • L
      louis ziegle last edited by

      I wonder how to activate sound on intro video.
      Thanks in advance

      1 Reply Last reply Reply Quote 0
      • Richard
        Richard Global Moderator last edited by

        Dear @louis-ziegle

        Could you please post a link to your website or an example of the described issue?

        I apologise if i assume but are you referring to this?:

        Screen Shot 2020-09-18 at 4.09.45 PM.png

        By intro Video do you mean the Thumbnail preview video?

        Wish to help & Best Wishes
        Richard

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        Try this to fix issues before you post:

        Use the Search Feature. Maybe there is already a solution to your issue.

        1. Update Lay Theme and all Lay Theme Addons
        2. Disable all Plugins
        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
        4. Now see if your problem solved itself
        5. Go here, see if your problem is listed here:
        Troubleshooting

        When you post:
        1. Post a link to where the problem is
        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

        Thanks!

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