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Lay Theme Forum

Carousel Captions+Numbers not shown

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  • G Offline
    G Offline
    galuong
    wrote on last edited by
    #1

    Hi all

    I've a problem on Laytheme with it carousel addon regarding captions or numbers.
    Below is my website, with some placeholder images and I would like to show for every image an individual caption. However, it doesn’t work on my site.
    https://www.gabyluong.ch/

    I found this on the forum but I can’t find the solution how I can solve it myself.
    http://laythemeforum.com:4567/topic/1073/carousel-caption-not-visible/12

    Any help is appreciated.

    Thanks and best,
    Gaby

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  • RichardR Offline
    RichardR Offline
    Richard Global Moderator
    wrote on last edited by
    #2

    Dear @galuong

    Just to confirm? the recent Carousel update has not solved the issue for you?
    Your development console isn't showing any error's -

    Are your carousel 'caption/number' settings correct in "Lay Options"?
    ( just to check, apologies if this seems obvious )

    Additionally do these threads provide any help?:

    http://laythemeforum.com:4567/topic/6018/carousel-captions-disappearing

    http://laythemeforum.com:4567/topic/5428/individual-captions-per-slide-in-the-carousel

    http://laythemeforum.com:4567/topic/6013/carousel-not-showing-the-full-image-when-show-multiple-slides-active/8

    If there is indeed still a bug within the recent carousel update we would love to know as soon as possible as this will help other user's as well.

    If so,
    please could you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    Thank you for your patience and for using Lay Theme,

    Sincerely
    Richard

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh Global Moderator
    wrote on last edited by
    #3

    in lay options → carousel addon

    in the settings make sure the numbers and captions are set to - not - be hidden

    then when u edit a carousel, select an image and use the button "edit caption"

    Screenshot 2020-09-21 at 10.11.11.png

    if that doesn't work:

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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  • G Offline
    G Offline
    galuong
    wrote on last edited by
    #4

    Thanks @arminunruh & @Richard-Keith for your great help. The problem has been solved.

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  • RichardR Offline
    RichardR Offline
    Richard Global Moderator
    wrote on last edited by
    #5

    Dear @galuong

    Wonderful, great to hear.

    Thank you for returning and adding a conclusion to this thread :)

    Best wishes, thank you for using Lay Theme and have a wonderful day!

    Richard

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    0

Before you post:

Use the Search Feature. Maybe there is already a solution to your issue.

1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.

Now see if your problem solved itself.

Go here, see if your problem is listed here:
Troubleshooting

When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it

Thanks!
Post a link to where the problem is if possible, please <3
I don't answer or check forum DMs, please just post on the forum.
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