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    Carousel Captions+Numbers not shown

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    • G
      galuong last edited by

      Hi all

      I've a problem on Laytheme with it carousel addon regarding captions or numbers.
      Below is my website, with some placeholder images and I would like to show for every image an individual caption. However, it doesn’t work on my site.
      https://www.gabyluong.ch/

      I found this on the forum but I can’t find the solution how I can solve it myself.
      http://laythemeforum.com:4567/topic/1073/carousel-caption-not-visible/12

      Any help is appreciated.

      Thanks and best,
      Gaby

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      • Richard
        Richard Global Moderator last edited by

        Dear @galuong

        Just to confirm? the recent Carousel update has not solved the issue for you?
        Your development console isn't showing any error's -

        Are your carousel 'caption/number' settings correct in "Lay Options"?
        ( just to check, apologies if this seems obvious )

        Additionally do these threads provide any help?:

        http://laythemeforum.com:4567/topic/6018/carousel-captions-disappearing

        http://laythemeforum.com:4567/topic/5428/individual-captions-per-slide-in-the-carousel

        http://laythemeforum.com:4567/topic/6013/carousel-not-showing-the-full-image-when-show-multiple-slides-active/8

        If there is indeed still a bug within the recent carousel update we would love to know as soon as possible as this will help other user's as well.

        If so,
        please could you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        Thank you for your patience and for using Lay Theme,

        Sincerely
        Richard

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        • arminunruh
          arminunruh Global Moderator last edited by

          in lay options → carousel addon

          in the settings make sure the numbers and captions are set to - not - be hidden

          then when u edit a carousel, select an image and use the button "edit caption"

          Screenshot 2020-09-21 at 10.11.11.png

          if that doesn't work:

          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

          1 Reply Last reply Reply Quote 0
          • G
            galuong last edited by

            Thanks @arminunruh & @Richard-Keith for your great help. The problem has been solved.

            1 Reply Last reply Reply Quote 0
            • Richard
              Richard Global Moderator last edited by

              Dear @galuong

              Wonderful, great to hear.

              Thank you for returning and adding a conclusion to this thread :)

              Best wishes, thank you for using Lay Theme and have a wonderful day!

              Richard

              1 Reply Last reply Reply Quote 0
              • First post
                Last post

              Try this to fix issues before you post:

              Use the Search Feature. Maybe there is already a solution to your issue.

              1. Update Lay Theme and all Lay Theme Addons
              2. Disable all Plugins
              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
              4. Now see if your problem solved itself
              5. Go here, see if your problem is listed here:
              Troubleshooting

              When you post:
              1. Post a link to where the problem is
              2. If the problem is difficult to explain, post screenshots / link to a video to explain it

              Thanks!

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