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Still not recieved a License key after purchase

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Monello last edited by

I'm on Version: 1.8.8 but still not recieved any License key.
Just the Lay_Theme_Single_License_with_Carousel_Addon.zip file

Any suggestions?
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arminunruh Global Moderator last edited by arminunruh

Hey Monello, what is the email address you used to purchase lay theme? And when did you purchase it?
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Before you post

Use the Search Feature. Maybe there is already a solution to your issue.

1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting

When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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