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Lay Theme Forum

Project arrows on mobile version keeps appearing

Scheduled Pinned Locked Moved Bug Reports
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  • L Offline
    L Offline
    lucia.alonso
    wrote on last edited by
    #1

    Hello,

    Project arrows keep appearing on my mobile version regardless of having selected 'hide for phone layout' in customize. Is there another way to get rid of them?

    Thank you!

    arrows.jpg project arrows.JPG

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  • RichardR Offline
    RichardR Offline
    Richard Global Moderator
    wrote on last edited by
    #2

    Dear @lucia-alonso

    Do you have any Third-party plugins that when de-activated temporarily resolve this issue?

    There are some errors in the Console with 'Contact From 7' as well:

    Screen Shot 2020-10-05 at 9.09.47 AM 1.png

    Best wishes
    Richard

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  • L Offline
    L Offline
    lucia.alonso
    wrote on last edited by
    #3

    Hi @Richard-Keith
    Thanks for the quick reply, I really appreciate it. I deleted 'Contact Form 7'.

    I deactivated all plugins except the Laytheme Lightbox but I still get the same errors in the Console and the project arrows keep showing on the mobile version. laytheme.JPG
    dev tools.JPGAny suggestions? Many thanks!

    Lucia

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  • RichardR Offline
    RichardR Offline
    Richard Global Moderator
    wrote on last edited by
    #4

    Dear @lucia-alonso

    If you not have any Custom CSS, HTML or JS that when temporarily removed resolves the issue &
    Both Lay Theme and any Plugins are up to date -

    Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    And a closer inspection can take place :)

    Thank you for using Lay Theme and your patience with any issues

    Best wishes
    Richard

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh Global Moderator
    wrote on last edited by
    #5

    It could be some custom css, could you remove your custom css and see if it works?

    Yes actually this is your custom css that makes the arrows appear:

    .center {
      display: block;
      margin-left: auto;
      margin-right: auto;
    }
    
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  • L Offline
    L Offline
    lucia.alonso
    wrote on last edited by
    #6

    @arminunruh Great! Thanks for your help.

    1 Reply Last reply
    0

Before you post:

Use the Search Feature. Maybe there is already a solution to your issue.

1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.

Now see if your problem solved itself.

Go here, see if your problem is listed here:
Troubleshooting

When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it

Thanks!
Post a link to where the problem is if possible, please <3
I don't answer or check forum DMs, please just post on the forum.
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