Customize page not working
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Hi there,
The customize page is not working on my site. When I click on it it shows a grey area, with no edit options.
I have removed all pug-ins and removed the theme and reinstalled it. I have also removed all css and html addtions and still no luck.
Can I send you my login information to have you check in on what the issue is?
Thanks so much,
Lucas -
Dear Lucas @lucaslarochelle
Could you please post a link to your website and then we can inspect that? :)
Best wishes
Richard -
Dear Lucas @lucaslarochelle
Could you please post a link to your website and then we can inspect that? :)
Best wishes
Richard@Richard-Keith www.findingflowers.ca
thanks!
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Dear @lucaslarochelle
Thank you for posting your website, looks great :)
Just be sure before moving forwards have you tried this troubleshooting option in the Lay Theme Documentation?
https://laytheme.com/troubleshooting.html#customizer-does-not-show-up
Best wishes and let me know
Richard -
this fixed the issue! thank you for directing me there :)
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Dear @lucaslarochelle
No worries, most welcome :)
Great to hear the issue is solved and you can continue working on that cool website!Best wishes, have a wonderful day and thank you for using Lay Theme
Richard
I also code custom websites or custom Lay features.
šæ Email me here: šæ
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options ā Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it