UNREGISTERED version of Lay Theme. Please enter your License Key.

[OfficeForDesign]

Hi everyone !

I have this notification showing up on my wordpress:
'UNREGISTERED version of Lay Theme. Please enter your License Key.'

In the studio we have been using Lay Them since many years and we are really happy, so we don't understand what this notification is for.
Plus, we can't find the key license email, it was back in 2016 or more ! There is any way we can find that key again? Or for you to see which one we are using?

Thanks a lot in advance for your help !

Best,
Office for Design

[Richard]

Dear @OfficeForDesign

In order to help find a license key -
If possible, are you able to provide:

the email registered with the account?

the name given when opening the account?

A possible transaction ID?
Additionally do you remember paying for Lay Theme back in 2016?

If the information that you would reply is private and you wish to keep it that way, please reply to me via private message in 'Chats' :)

Best wishes and talk soon

Richard

[OfficeForDesign]

Hi Richard,

I was wondering if you have received my chat messages?

Thanks in advance !

Best regards,
Office for Design

[Richard]

Dear @OfficeForDesign

I have seen them this morning yes,

If you had also sent an email to licensekeys@laytheme.com i have seen this and forwarded it for inspection

Let me know! :)

Richard