Customize area is not appear...
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Hello there !
The gridder isn't working and I can't modify and see my pages, projects... How's going it ?
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@Richard-Keith @arminunruh
Hello there ! Do you have a solution ?Thank you and have a good day !
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Dear @Acideplastique
Apologies for the delay,
did this problem occur after making any changes to your website; updating plugins or anything similar?Or did it just occur randomly?
Some first steps of debugging if possible:
Do you have any Third-party plugins that when de-activated resolves the issue.
Do you have any Custom CSS, HTML or JS that when temporarily removed resolves the issue.
Are Wordpress, Lay Theme and all Lay Theme's Addon's up to date and in sync with each other.
You do not have the "yoast SEO" Plugin installed.
If none of the above help your situation could you please send your website https://kaxu-studio.fr/with the login details: username and password and the link of this thread/problem to info@laytheme.com
And Armin will have a better chance at resolving your issue
Let me know and thank you for your patience
Sincerely
Richard -
@Richard-Keith said in Customize area is not appear...:
Hello Richard,
I did nothing new (updates or plug downloads) so I sent an email to Armin !
Thank you for your time and have a good day
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Dear @Acideplastique
Please can you update your Lay Theme, the Gridder should be working now :)
Best
Richard
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.
Now see if your problem solved itself.
Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
I don't answer or check forum DMs, please just post on the forum.