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  3. Customize area is not appear...

Customize area is not appear...

Scheduled Pinned Locked Moved Bug Reports
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  • A Offline
    A Offline
    Acideplastique
    wrote on last edited by
    #1

    Hello there !

    The gridder isn't working and I can't modify and see my pages, projects... How's going it ?

    Capture d’écran 2020-10-25 à 12.21.22.png

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    • A Offline
      A Offline
      Acideplastique
      wrote on last edited by
      #2

      @Richard-Keith @arminunruh
      Hello there ! Do you have a solution ?

      Thank you and have a good day !

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      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by Richard
        #3

        Dear @Acideplastique

        Apologies for the delay,
        did this problem occur after making any changes to your website; updating plugins or anything similar?

        Or did it just occur randomly?

        Some first steps of debugging if possible:

        Do you have any Third-party plugins that when de-activated resolves the issue.

        Do you have any Custom CSS, HTML or JS that when temporarily removed resolves the issue.

        Are Wordpress, Lay Theme and all Lay Theme's Addon's up to date and in sync with each other.

        You do not have the "yoast SEO" Plugin installed.

        If none of the above help your situation could you please send your website https://kaxu-studio.fr/with the login details: username and password and the link of this thread/problem to info@laytheme.com

        And Armin will have a better chance at resolving your issue

        Let me know and thank you for your patience

        Sincerely
        Richard

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        • A Offline
          A Offline
          Acideplastique
          wrote on last edited by
          #4

          @Richard-Keith said in Customize area is not appear...:

          https://kaxu-studio.fr/with

          Hello Richard,

          I did nothing new (updates or plug downloads) so I sent an email to Armin !

          Thank you for your time and have a good day

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #5

            Dear @Acideplastique

            Please can you update your Lay Theme, the Gridder should be working now :)

            Best
            Richard

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            I also code custom websites or custom Lay features.
            💿 Email me here: 💿
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
            Online Users
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