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    Issue scrolling up with anchor point

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    • V
      victor last edited by victor

      Hello, I had almost finished working on my website when I realized I had an issue with Anchor points.

      Here is the thing when I click on one of the anchor point link (like "ORON", "ORGATEC OFFICE" or "PATCH COLLECTION" on left of the menu) I can't scroll back up, the top part is chopped and the first few lines of my website don't show up.
      The only solution is to reload the website or to go all the way down to the "scoll to top" link.

      Any ideas where the problem could come from?

      Here is the link: victormoynier.com

      Thank you

      Victor

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      • Richard
        Richard Global Moderator last edited by

        Dear Victor @victor

        I am having trouble reproducing the issue on my side, i am able to scroll back up -

        What Browser are use using ( i am using chrome )

        Or apologies if i am misunderstanding :)

        Let me know and best wishes

        Richard

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        • V
          victor last edited by

          Hello @Richard-Keith

          Thanks for checking, I am using Chrome as well.

          I did a quick fix during the week so it would work on laptop screens around 15 inches, but it didn't solve the issue on larger and smaller screens.

          If you have a sec, I re-uploaded the old version as I wish to solve the problem in a proper manner.

          I let you try again to click on one of the project's name from the list on the top of the website and scroll back up, it doesn't work on the screens I am using!

          Have a nice day

          Victor

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          • Richard
            Richard Global Moderator last edited by

            Dear Victor

            Still looking into this, does this "display: flex; make any sense, do you have any custom CSS Added?

            Screen Shot 2020-11-12 at 7.22.49 PM.png

            Best wishes and have a wonderful day :)

            Richard

            V 1 Reply Last reply Reply Quote 0
            • V
              victor @Richard last edited by

              @Richard-Keith
              Thanks for your reply, I don't know where the "display: flex" is coming from (i am not expert in CSS...)
              the only custom I added is the following oneCapture d’écran 2020-11-12 à 10.43.47.png

              I tried to remove this custom CSS but it didn't solve my issue...
              if you have any suggestion, I'm up for trying :)

              Have a nice day

              Victor

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              • M
                Markus last edited by Markus

                I have the same problem with the chopped top-space I think ;(
                http://laythemeforum.com:4567/topic/6162/anchor-point-destroys-the-top-frame

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                • Richard
                  Richard Global Moderator last edited by

                  Dear @victor

                  Could you please add the following Code within Custom CSS:

                  #grid {
                      overflow: visible !important;
                  }
                  

                  And let me know if this solve it! :)

                  Best
                  Richard

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                  • V
                    victor last edited by

                    Hello @Richard-Keith
                    Thanks for the update, I tried adding the code in the custom CSS, unfortunately, it didn't solve my problem!

                    Best
                    Victor

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                    • Richard
                      Richard Global Moderator last edited by Richard

                      Dear Victor @victor

                      Sorry that the code didn't work, i had hope it would be a quick solution in the meantime because this is most likely a Bug and needs to be fixed.

                      I will forward this right away!
                      However in the meantime if you could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                      Thank you for your patience

                      Best
                      Richard

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                      • V
                        victor last edited by

                        @Richard-Keith just did it :) finger crossed you will find a solution!
                        thanks for the help anyway :)

                        Victor

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                        • arminunruh
                          arminunruh Global Moderator last edited by arminunruh

                          hey

                          @victor your lay theme hasn't been updated since a long time
                          I just updated it.

                          but yea the problem still persists, i'm taking a look

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                          • arminunruh
                            arminunruh Global Moderator last edited by

                            Ok I think I found out why this happens.
                            Will be fixed with the next update!

                            1 Reply Last reply Reply Quote 0
                            • First post
                              Last post

                            Try this to fix issues before you post:

                            Use the Search Feature. Maybe there is already a solution to your issue.

                            1. Update Lay Theme and all Lay Theme Addons
                            2. Disable all Plugins
                            3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                            4. Now see if your problem solved itself
                            5. Go here, see if your problem is listed here:
                            Troubleshooting

                            When you post:
                            1. Post a link to where the problem is
                            2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                            Thanks!

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