Medias / images not displaying
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http://www.schaugallery.de/homepage-susi-gelb
When uploading medias (images / videos), I can't see it on the website, neither on the 'Edit Page' and 'Media' and on 'Preview'. Same for favicon. This occurr with all images that I upload.
I tried to login via Chrome (86.0.4240.111) and Firefox (81.0.2) on Macbook pro Catalina.
I checked already:
- Permalinks
- Rights on FTP
- Plugin (I tried to disable the 'password protected' plugin, that doesn't change anything)
- contacted the hosting provider
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Dear @global-former_user
Excuse me if i am wrong, but i am assuming that you have seen the troubleshooting page on the Lay Theme website:
https://laytheme.com/troubleshooting.html#empty-media-library
If that provides no change for your issue:
Do you have any third-party plugins that when deactivated temporarily resolve the issue?
Are Wordpress, Lay Theme and Lay Theme's plugins up to date and in-sync with each other?
do you have any custom code: HTML, CSS Javascript that when temporarily removed changes your issue.
If none of these options provide any help for you, could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
Let me know, I wish to help and apologies if my delay to reply to this has caused you any inconvenience.
Best wishes
Richard
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.
Now see if your problem solved itself.
Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
I don't answer or check forum DMs, please just post on the forum.