Medias / images not displaying

A Former User

http://www.schaugallery.de/homepage-susi-gelb

When uploading medias (images / videos), I can't see it on the website, neither on the 'Edit Page' and 'Media' and on 'Preview'. Same for favicon. This occurr with all images that I upload.

I tried to login via Chrome (86.0.4240.111) and Firefox (81.0.2) on Macbook pro Catalina.

I checked already:

Permalinks
Rights on FTP
Plugin (I tried to disable the 'password protected' plugin, that doesn't change anything)
contacted the hosting provider

Capture d’écran 2020-10-29 à 12.22.00.png

Richard

Dear @global-former_user

Excuse me if i am wrong, but i am assuming that you have seen the troubleshooting page on the Lay Theme website:

https://laytheme.com/troubleshooting.html#empty-media-library

If that provides no change for your issue:

Do you have any third-party plugins that when deactivated temporarily resolve the issue?

Are Wordpress, Lay Theme and Lay Theme's plugins up to date and in-sync with each other?

do you have any custom code: HTML, CSS Javascript that when temporarily removed changes your issue.

If none of these options provide any help for you, could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Let me know, I wish to help and apologies if my delay to reply to this has caused you any inconvenience.

Best wishes
Richard