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Lay Theme Forum

MOBILE TAKING DAYS TO UPDATE

Scheduled Pinned Locked Moved Bug Reports
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  • F Offline
    F Offline
    Flaneur Company
    wrote on last edited by
    #1

    Hey @arminunruh,

    We're really struggling with the fact it seems to be taking up to 3 days for all updates to our site to come through on mobile (works immediately on desktop) eg. deleted projects still showing. This site is going to be updated very regularly so poses quite a big problem for us in the future. Any ideas on how to solve this problem?

    Many thanks,
    Freddy

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh Global Moderator
    wrote on last edited by
    #2

    Hello please try the following things:

    On your iPhone safari or other browser, activate "private browsing mode" and take another look.

    Turn off wifi on your phone and take a look.

    Could be possible you have custom phone layouts activated and you don't edit your custom phone layout, you just edit your desktop layout and wonder why the phone version is still the same.
    https://laytheme.com/documentation.html#custom-phone-layouts

    Talk to your webhost and ask them why this might happen.

    Disable any non-laytheme plugins.

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  • F Offline
    F Offline
    Flaneur Company
    wrote on last edited by
    #3

    Thank you @arminunruh, not sure which one of these tips did it but the problem has been solved!

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  • RichardR Offline
    RichardR Offline
    Richard Global Moderator
    wrote on last edited by
    #4

    Dear @Flaneur-Company

    Thank you for following up that it worked, great to hear! :)

    Best
    Richard

    1 Reply Last reply
    0

Before you post:

Use the Search Feature. Maybe there is already a solution to your issue.

1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.

Now see if your problem solved itself.

Go here, see if your problem is listed here:
Troubleshooting

When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it

Thanks!
Post a link to where the problem is if possible, please <3
I don't answer or check forum DMs, please just post on the forum.
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