Thumbnails don't appear on other people's browsers
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Hi!
I have a problem with my homepage, chantalkueng.com
I changed my thumbnails and in my browser, I can see the changes:
(the forms are the thumbnails)
Whereas in other people's browsers they can't see them:
I already deactivated all plugins, cleared cache and have no custom CSS.
Can someone help me with this? -
...as well, I use Safari, but the problem is not browser-related...could you help @Armin-Unruh ?
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Dear @chantal-k
Yes some error's in you console:
Just to be sure - Wordpress, Lay Theme & lay theme's plugins are all up to date?
( i know you have de-activated your plugins :)As a test are you able to load a new image into your Media Library and see if this also is not displayed on your homepage?
Let me know as I will forward this straight away to get the Bug sorted.
Thank you for using Lay Theme and have a wonderful day,Sincerely
Richard -
Dear Richard,
Sorry for my late response, I updated Wordpress, Lay Theme and plugins and just re-uploaded my old thumbnails, but as far as I can check, it's still not working. as well, my carousel plugin somehow disappeared?
I would be very happy if you could help!all the best
Chantal
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Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.
Now see if your problem solved itself.
Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
I don't answer or check forum DMs, please just post on the forum.