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    Fullscreen slider + carousel bug on mobile

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    • A
      antonioprado last edited by

      Hi @Richard-Keith !

      I'm building a website witch I have fullscreen slider and fullscreen carousel layout. It works fine on desktop, but on mobile version it only shows the first carousel (if you scroll the content is empty).

      Here's the address: https://lanacronica.com/caraestudi/cara-estudi

      The bug only appears if you see the mobile version on a phone device (if you resize the browser it works fine).

      Could you bring some light here?

      Thank you very much in advance!

      1 Reply Last reply Reply Quote 0
      • A
        antonioprado last edited by

        Any help @Richard-Keith ? :D

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        • Richard
          Richard Global Moderator last edited by

          Hi @antonioprado

          Cool Website! :)
          Your right, really strange and no errors for me in the console.

          Some first common steps if you will:

          • Wordpress, Lay Theme & Laytheme's Addons are all up to date?
          • Any Custom CSS or JS that may interfere is temporarily removed.
          • And third-party plugins de-activated to see if this resolves the issue.

          If these do not help:
          Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

          And will try to get this Bug sorted out as soon as possible

          Apologies for any inconvenience this may have caused and as always thank you for being a user of Lay Theme!

          Sincerely
          Richard

          A 1 Reply Last reply Reply Quote 0
          • A
            antonioprado @Richard last edited by antonioprado

            @Richard-K

            Hello!! First, thank you very much for your time and answer.

            I've done everything you told me but the problem remains. I just send an email with the access to the website.

            Thank you very much again!

            Best!

            1 Reply Last reply Reply Quote 0
            • arminunruh
              arminunruh Global Moderator last edited by

              Hey, please update lay theme, carousel addon and fullscreen slider addon and then it should work!

              A 1 Reply Last reply Reply Quote 0
              • A
                antonioprado @arminunruh last edited by

                @arminunruh Problem solved!! Thank you very much!

                Best!

                1 Reply Last reply Reply Quote 0
                • arminunruh
                  arminunruh Global Moderator last edited by

                  Hey I took a look and the first row height wasn't good, if you update fullscreen slider again, the first row will now fill out your phones browser.

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    antonioprado @arminunruh last edited by

                    @arminunruh Thank you Armin!! It works fine if fullscreen slider is activated! The only issue is that if it's not activated you still see the navbar of the browser (if you see this page in an iPad you will see it: www.lanacronica.com/caraestudi/about ). Don't know if it's possible to fix.

                    Thank you again!

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                    • A
                      antonioprado last edited by

                      Hello! Any help @Richard-K ? :D

                      Best!!

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                      • Richard
                        Richard Global Moderator last edited by

                        Hi @antonioprado

                        What element would you like hidden on Ipad? just to clarify ( navbar of browser ) :

                        Screen Shot 2020-12-19 at 12.40.17 PM.png

                        Best
                        Richard

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post

                        Try this to fix issues before you post:

                        Use the Search Feature. Maybe there is already a solution to your issue.

                        1. Update Lay Theme and all Lay Theme Addons
                        2. Disable all Plugins
                        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                        4. Now see if your problem solved itself
                        5. Go here, see if your problem is listed here:
                        Troubleshooting

                        When you post:
                        1. Post a link to where the problem is
                        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                        Thanks!

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