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  3. Fullscreen slider + carousel bug on mobile

Fullscreen slider + carousel bug on mobile

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  • A Offline
    A Offline
    antonioprado
    wrote on last edited by
    #1

    Hi @Richard-Keith !

    I'm building a website witch I have fullscreen slider and fullscreen carousel layout. It works fine on desktop, but on mobile version it only shows the first carousel (if you scroll the content is empty).

    Here's the address: https://lanacronica.com/caraestudi/cara-estudi

    The bug only appears if you see the mobile version on a phone device (if you resize the browser it works fine).

    Could you bring some light here?

    Thank you very much in advance!

    1 Reply Last reply
    0
    • A Offline
      A Offline
      antonioprado
      wrote on last edited by
      #2

      Any help @Richard-Keith ? :D

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      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by
        #3

        Hi @antonioprado

        Cool Website! :)
        Your right, really strange and no errors for me in the console.

        Some first common steps if you will:

        • Wordpress, Lay Theme & Laytheme's Addons are all up to date?
        • Any Custom CSS or JS that may interfere is temporarily removed.
        • And third-party plugins de-activated to see if this resolves the issue.

        If these do not help:
        Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        And will try to get this Bug sorted out as soon as possible

        Apologies for any inconvenience this may have caused and as always thank you for being a user of Lay Theme!

        Sincerely
        Richard

        A 1 Reply Last reply
        0
        • RichardR Richard

          Hi @antonioprado

          Cool Website! :)
          Your right, really strange and no errors for me in the console.

          Some first common steps if you will:

          • Wordpress, Lay Theme & Laytheme's Addons are all up to date?
          • Any Custom CSS or JS that may interfere is temporarily removed.
          • And third-party plugins de-activated to see if this resolves the issue.

          If these do not help:
          Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

          And will try to get this Bug sorted out as soon as possible

          Apologies for any inconvenience this may have caused and as always thank you for being a user of Lay Theme!

          Sincerely
          Richard

          A Offline
          A Offline
          antonioprado
          wrote on last edited by antonioprado
          #4

          @Richard-K

          Hello!! First, thank you very much for your time and answer.

          I've done everything you told me but the problem remains. I just send an email with the access to the website.

          Thank you very much again!

          Best!

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          0
          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            Hey, please update lay theme, carousel addon and fullscreen slider addon and then it should work!

            A 1 Reply Last reply
            0
            • arminunruhA arminunruh

              Hey, please update lay theme, carousel addon and fullscreen slider addon and then it should work!

              A Offline
              A Offline
              antonioprado
              wrote on last edited by
              #6

              @arminunruh Problem solved!! Thank you very much!

              Best!

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                Hey I took a look and the first row height wasn't good, if you update fullscreen slider again, the first row will now fill out your phones browser.

                A 1 Reply Last reply
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                • arminunruhA arminunruh

                  Hey I took a look and the first row height wasn't good, if you update fullscreen slider again, the first row will now fill out your phones browser.

                  A Offline
                  A Offline
                  antonioprado
                  wrote on last edited by
                  #8

                  @arminunruh Thank you Armin!! It works fine if fullscreen slider is activated! The only issue is that if it's not activated you still see the navbar of the browser (if you see this page in an iPad you will see it: www.lanacronica.com/caraestudi/about ). Don't know if it's possible to fix.

                  Thank you again!

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                  0
                  • A Offline
                    A Offline
                    antonioprado
                    wrote on last edited by
                    #9

                    Hello! Any help @Richard-K ? :D

                    Best!!

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                    0
                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #10

                      Hi @antonioprado

                      What element would you like hidden on Ipad? just to clarify ( navbar of browser ) :

                      Screen Shot 2020-12-19 at 12.40.17 PM.png

                      Best
                      Richard

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                      I also code custom websites or custom Lay features.
                      šŸ’æ Email me here: šŸ’æ
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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