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    • A
      alliima last edited by

      Hey Guys,

      I added a background video in "customize" using the "stretched and fixed" option. The video works fine on safari but on chrome and firefox it doesn't show the video, just the background color from "customize". My website: ahmetliman.com

      My browsers, Wordpress, lay theme, and all addons are up to date. I also haven't added anything in the css or html or any type of code really. I think and hope this is an easy fixable problem. I just don't know how to fix it. Please help! ;)

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      • Richard
        Richard Global Moderator last edited by

        Dear @alliima

        I am using Chrome and this Background video walk is playing:
        <source src="//ahmetliman.com/wp-content/uploads/2020/11/walk.mp4" type="video/mp4">

        Is this the correct video that should be playing?

        Have you tried clearing your Cache, just as a first option?

        Let me know and best wishes

        Richard

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        • A
          alliima last edited by

          Thank you for replying. I found a way to fix it! I think you saw the fixed version of my website hahah

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          • Richard
            Richard Global Moderator last edited by

            Dear @alliima

            Awesome! thanks for following up :)

            Have a great day & best wishes
            Richard

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            • First post
              Last post

            Try this to fix issues before you post:

            Use the Search Feature. Maybe there is already a solution to your issue.

            1. Update Lay Theme and all Lay Theme Addons
            2. Disable all Plugins
            3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
            4. Now see if your problem solved itself
            5. Go here, see if your problem is listed here:
            Troubleshooting

            When you post:
            1. Post a link to where the problem is
            2. If the problem is difficult to explain, post screenshots / link to a video to explain it

            Thanks!

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