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  3. Problem with Lightbox image

Problem with Lightbox image

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  • L Offline
    L Offline
    LPDLS
    wrote on last edited by
    #1

    Hi Lay theme team,

    First of all thank you for this theme, it's really great as a tool and very beautiful. I love it. I've been working with this theme for 1 year now and I'm having a lot of fun.

    Recently I made a website for a client, and I have a problem with the Lightbox add-on:
    When we click on the first image of the page, we get stuck on it, the scroll goes down but the second image doesn't appear. Please find here a page with the Lightbox activate on all images.

    On Chrome I get error messages that tell me about some problems to loading some source scripts:

    • magneticslides.plugin.min.js?ver=1.5.3:3
    • swiper.min.js.map:

    I've installed Lay theme and the add-ons again.
    I disabled all other plugins also.
    Unfortunately, nothing worked.

    Can you help me to fix it ?
    Thank you in advance, have a sweet day.
    Chris

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear Chris @LPDLS

      Thanks for letting me know, apologies for any trouble this may have caused you or your Client.

      You mentioned you have disabled all plugins, when you do this if you could also refresh your browsers cache:

      im getting this in the console:
      Screen Shot 2020-12-03 at 9.55.11 PM.png

      Do you have any password protect forms?

      • Wordpress, Lay Theme & Laytheme's Addons are all up to date?
      • Any Custom CSS or JS that may interfere, when temporarily removed the issue is resolved?

      Let me know and best wishes, have a wonderful day Chris

      Sincerely
      Richard

      L 1 Reply Last reply
      0
      • RichardR Richard

        Dear Chris @LPDLS

        Thanks for letting me know, apologies for any trouble this may have caused you or your Client.

        You mentioned you have disabled all plugins, when you do this if you could also refresh your browsers cache:

        im getting this in the console:
        Screen Shot 2020-12-03 at 9.55.11 PM.png

        Do you have any password protect forms?

        • Wordpress, Lay Theme & Laytheme's Addons are all up to date?
        • Any Custom CSS or JS that may interfere, when temporarily removed the issue is resolved?

        Let me know and best wishes, have a wonderful day Chris

        Sincerely
        Richard

        L Offline
        L Offline
        LPDLS
        wrote on last edited by
        #3

        Dear @Richard-K

        Thank you for your answer, I found my error, It was a custom style css applied to the .hide class. I updated everything. The lightbox works perfectly. Thank you for your work and support.

        Have a sweet day

        Chris

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear Chris @LPDLS

          Thank you for the update :)
          Just happy that everything is working for you and you can continue with your Project :)

          Best wishes
          Richard

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          I also code custom websites or custom Lay features.
          šŸ’æ Email me here: šŸ’æ
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
          Online Users
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