Lightbox addon doesn't work properly
-
Hi,
I have purchased laytheme with a lightbox addon.
The thing is lightbox addon worked well yesterday, but it seems not working today somehow.
It shows a hand cursor when I hover over the image and I see the browser window aligns at the center when I click it, but nothing like images popping up happens after.Please advise,
thanks!
J -
Dear @jnh
Sorry to hear this and thank you for the update
Are you able to post a link to your website with the lightbox in question?Also some quick debugging if that helps:
- Wordpress, Lay Theme & Laytheme's Addons are all up to date?
- Any Custom CSS or JS that may interfere is temporarily removed.
- Any third-party plugins de-activated to see if this resolves the issue.
Best wishes J
I also code custom websites or custom Lay features.
šæ Email me here: šæ
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options ā Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version?
Go to www.laykeymanager.com