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Lay Theme Forum

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  3. Image + not working anymore

Image + not working anymore

Scheduled Pinned Locked Moved Bug Reports
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  • D Offline
    D Offline
    darioj
    wrote on last edited by
    #1

    Hi, i updated LayTheme and not when i press Image+ i get a gray page.
    can you help me, please?

    44f82ce4-e376-4b2b-8e1b-b6424a96d934-image.png

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear @darioj

      It happened after Lay Theme update?
      Could you please post a link to your website

      Are also Wordpress and Lay Theme's plugins up to date?
      Do you have any Custom CSS or JS that may interfere?
      Any third-party plugins de-activated to see if this resolves the issue?

      License key not activated - (in website blank situations or button not available)

      On the 'Troubleshooting' page for Lay Theme, do any solutions apply for you?
      https://laytheme.com/troubleshooting.html

      Sincerely
      Richard

      D 1 Reply Last reply
      0
      • RichardR Richard

        Dear @darioj

        It happened after Lay Theme update?
        Could you please post a link to your website

        Are also Wordpress and Lay Theme's plugins up to date?
        Do you have any Custom CSS or JS that may interfere?
        Any third-party plugins de-activated to see if this resolves the issue?

        License key not activated - (in website blank situations or button not available)

        On the 'Troubleshooting' page for Lay Theme, do any solutions apply for you?
        https://laytheme.com/troubleshooting.html

        Sincerely
        Richard

        D Offline
        D Offline
        darioj
        wrote on last edited by
        #3

        @Richard-K aparently the problem is with the new version of Wordpress, i set it back to the previous one and it works now

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear @darioj

          Thank you for the Update this is good to know!
          Will forward this Bug

          Seasons Greetings and thank you for using Lay Theme :)

          Richard

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            lay theme should work with the latest version of wordpress too, maybe there was an issue during the updating process and a file or two were corrupted, causing wordpress and lay theme to not work properly.

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            I also code custom websites or custom Lay features.
            šŸ’æ Email me here: šŸ’æ
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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