Customizer does not load.
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Customizer does not load.
Can you help me?
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Dear @nickelsmicha
Sorry to hear this, On the troubleshooting page:
https://laytheme.com/troubleshooting.htmlCustomizer control not showing up is addressed, does this apply to you?
" This seems to be a bug with the latest versions of WordPress. Please go to "Settings" → "General". Set the "Site Language" to a different language, save, then set it back to your original language. "
If this does not help could you please try these steps first to make sure:
- Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
- Any Custom CSS or JS that may interfere is temporarily removed.
- Any third-party plugins de-activated to see if this resolves the issue.
- If using a WordPress Cache plugin, disable it or clear your cache.
- License key not activated - (in website blank situations or button not available)
- If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel.
Best wishes and let me know how you go
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version?
Go to www.laykeymanager.com