Cannot access "Appearance" and "Menus" isn't working
-
Hey there,
The "appearance" option doesn't appear correctly, and I cannot access the Menus.
Any advice?
-
Dear @raquelpeixoto
Some first steps of debugging :)
-
Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
-
Any Custom CSS or JS that may interfere is temporarily removed.
-
Any third-party plugins de-activated to see if this resolves the issue.
-
If using a WordPress Cache plugin, disable it or clear your cache.
-
License key not activated - (in website blank situations or button not available)
-
If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel.
-
Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.
Please let me know if any apply to you or solve the issue :)
Talk soon & Best wishes
Richard -
I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it