Cannot access "Appearance" and "Menus" isn't working

raquelpeixoto

Hey there,

The "appearance" option doesn't appear correctly, and I cannot access the Menus.

Any advice?

Screenshot 2021-01-23 at 23.27.18.png Screenshot 2021-01-23 at 23.33.24.png

Richard

Some first steps of debugging :)

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
Any Custom CSS or JS that may interfere is temporarily removed.
Any third-party plugins de-activated to see if this resolves the issue.
If using a WordPress Cache plugin, disable it or clear your cache.
License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel.
Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

Please let me know if any apply to you or solve the issue :)

Talk soon & Best wishes
Richard