I'm working on an online-shop for my website -> https://till-lauer.ch/shop.
Ecwid seems to work almost perfectly: I add on a page a buy button and all works fine.
The only issue i'm having is as soon as i go from the shop page to a product-page and from there back again by clicking the previous-page-button: The same page reloads again without going back to the main shop-page.
I already got in touch with the ecwid-support. Unfortunately they couldn't solve the problem.
This was their last message:
"My colleagues who developed the Ecwid plugin for WordPress have checked the website and they informed me that at the moment there are no errors in the Google Dev Tools Console that are caused by Ecwid plugin. (Note: keep the setting ecwid_ajax_defer_rendering off) However, they found another problem - when one clicks "back" from the product page they end up on the same product page. They say that the reason for that is the fact that the redirect to a product page is initiated by a script of the website theme:
https://till-lauer.ch/wp-content/themes/lay/frontend/assets/js/frontend.app.min.js?ver=3.4.8 (for the record: i updated the lay theme since this message)
So it looks like the theme processes the redirects from one page to another and "back" clicks. Therefore, this issue is not related to Ecwid. Please, check the website theme settings or reach out to the web designer who created the theme."
That's all i can tell for now. Do you know how to solve this problem?
Before you post:
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
- When using a WordPress Cache plugin, disable it or clear your cache.
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- If the problem is difficult to explain, post screenshots / link to a video to explain it