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  3. Portrait Format Videos getting cropped

Portrait Format Videos getting cropped

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  • J Offline
    J Offline
    julianbauer
    wrote on Feb 5, 2021, 9:27 AM last edited by julianbauer Feb 5, 2021, 4:28 AM
    #1

    Hi there,

    Since I reuploaded some compressed and resized Videos to my Page i have an issue with cropped Portait format Videos. It seems like Laytheme has misinterpreted the aspect ratio off the video Files.

    I first thought the Software (Handbrake) I used to resize the Videos was at fault. But some of the resized Videos don't have the Problem.

    I also don't think it's a browser issue, cause the Videos are allready cropped in the gridder.

    Cropped Videos in element grid:

    Bildschirmfoto-2021-02-05-um-10.11.56.jpg

    Both Videos were resized with the same Software right is cropped left is not:

    Bildschirmfoto-2021-02-05-um-10.11.46.jpg

    This is the Project page of the Website I'm currently working on:
    https://lay.tristesse.ch/basel-sinfonietta

    I hope there is a fix for this, thanks for your Help.

    Yours Sincerely,
    Julian

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    • J Offline
      J Offline
      julianbauer
      wrote on Feb 5, 2021, 11:29 AM last edited by
      #2

      Hello

      I solved it by changing some settings in the video software, I made a copy of the Projectpage with the bug, If you still want to look in to it.

      https://lay.tristesse.ch/basel-sinfonietta-2

      Sincerly,
      Julian

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      • R Offline
        R Offline
        Richard
        Global Moderator
        wrote on Feb 8, 2021, 5:43 AM last edited by
        #3

        Dear @julianbauer

        Thank you for such a concise thread with clear information.

        I will forward this so that Armin knows :)

        Best wishes and have a wonderful day

        Sincerely
        Richard

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        • A Offline
          A Offline
          arminunruh
          Global Moderator
          wrote on Feb 10, 2021, 1:36 AM last edited by
          #4

          oh ok!

          maybe you can post the configuration you changed in the video software?
          wordpress will read the videos file and lay theme uses that file's data to size the video.

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          • K Offline
            K Offline
            kooloo
            wrote on Jul 30, 2021, 1:59 PM last edited by
            #5

            had the same problem

            using handbrake and activating the checkbox "web-optimiert // optimized for web" solved the problem

            xx

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            • R Offline
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              Richard
              Global Moderator
              wrote on Aug 10, 2021, 10:20 PM last edited by
              #6

              Awesome! Thanks @kooloo for the update 🌝💥

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              • T Offline
                T Offline
                thomasmaier
                wrote on Oct 11, 2021, 9:21 AM last edited by
                #7

                Somehow using handbrake with the checkbox "web optimized" doesn't work. What else can one do?

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                • R Offline
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                  Richard
                  Global Moderator
                  wrote on Oct 11, 2021, 11:20 PM last edited by Richard Oct 11, 2021, 7:20 PM
                  #8

                  Dear Thomas

                  @thomasmaier

                  Given that this was two months ago, could you please provide more context of your setup and why/how "web optimized" isnt working. Screenshots, Website link etc 🔍


                  Best wishes
                  Richard
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                  • T Offline
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                    thomasmaier
                    wrote on Oct 15, 2021, 10:50 AM last edited by
                    #9

                    Okay, I found out what causes the issue. It has nothing to do with "web optimized" actually (but this is probably a good checkbox for web use anyways): It's pixel aspect ratio! You apparently can create videos with non-square pixels and regular video players acknowledge this, just not in the web. So you have to convert the video back to square pixels. I found this out by opening the video in Photoshop and it showed a pixel aspect ration warning.

                    To solve this you have to open the video in Photoshop (or some other software the Tran do this), go to View and then to Pixel Aspect Ration and then choose Square. Then the video will look either stretched or compressed. Now adjust the pixel size to the size you want it to have by going to Image and using the Image Size dialog. Now the video should bear no major difficulty.

                    It's still recommended to run it through Handbrake once (with the auto-crop disabled)!

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                    • R Offline
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                      Richard
                      Global Moderator
                      wrote on Oct 21, 2021, 4:17 AM last edited by Richard Oct 21, 2021, 12:19 AM
                      #10

                      @thomasmaier Thank you for posting, will keep this information for the future. 🕰


                      Best wishes
                      Richard
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                      I also code custom websites or custom Lay features.
                      💿 Email me here: 💿
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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