Hi
We're experiencing a bug in the carousel: Whenever there's a HTML5 video in a carousel and you scroll up/down on the page, the video restarts. You can see it on out website: officehours.dk (slow loading though – we are working on fixing that as well). We can't see anything in the carousel settings that would allow that.
Really hope you can help out!
Best regards
Louise & Mai
-
Carousel glitch when scrolling
-
Dear Louise & Mai @ltkock
Very strange indeed!
Slide - '2' within '4th' Carousel.I was unable to re-create the issue with a carousel of mine, What video setting were you using? i see Loop and autoplay
Also do you have any third-party plugins that when temporarily de-activated solve the issue?
I See a clock being triggered also - Could you temporarily remove any Custom CSS or JS just to see if this could be a factor.Talk soon & have a wonderful day :)
Richard -
Hi again,
Thank you for the reply!
We tried deactivating plugins and temporarily deleting custom CSS and JS, but the issue is still there. We experience the same problem on another website we made using LayTheme – you can see an example on this subpage: https://kajkjaerflorafauna.com/fannysvej-8/ in the carousel at the bottom. The two website don't have any plugins or code in common, so it is very strange they both have the same bug, especially if no one else have experienced the same issue and you aren't able to recreate it...
Really hope you can help out :)
Have a lovely day
Louise and Mai -
Dear Louise & Mai
Thanks for the update :)
Will forward this to Armin for a better Look as could well be a Bug!Best wishes and talk soon
Richard
-
hey!
it is a bug indeed.
I fixed it and it should work now if you update the carousel addon!
