Carousel not working
-
Hi, it seems there is a problem with carousel plug-in. If I want to add a carousel to a page I cannot see the submit button at the bottom as it is cut off. It happens in Chrome and Safari and there is no way to scroll towards it. It is just not reachable which makes it impossible ot place the carousel. Also zooming out doesn’t help.
-
Dear @emgeoffice
Could you please post a link to your website & we can have a better look? :)
Also to be sure before proceeding:
-
Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
-
Any Custom CSS or JS that may interfere is temporarily removed.
-
Any third-party plugins de-activated to see if this resolves the issue.
-
If using a WordPress Cache plugin, disable it or clear your cache.
-
License key not activated - (in website blank situations or button not available)
-
If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel. -
Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.
Talk soon & have a lovely day
Richard -
-
Hi Richard, thanks for your reply. I checked all the things you listed here. Unfortunately I couldn't solve the issue that way.
The URL is:
Please find attached a screenshot of the problem:
-
-
The recent update of carousel fixed it for me. Thanks for your help @Richard!
-
@emgeoffice said in Carousel not working:
The recent update of carousel fixed it for me. Thanks for your help @Richard!
where can i find this recent update? i have the same problem..
Lay Theme Carousel Version 1.3.3
click >>> Check for updates >>> nothing happens -
Dear @roy-dzigo
Sorry for my delay in reaching your posts, Plugin updates should be available from the
Plugins Area of your Wordpress Back-end
Currently Carousel is running ver. 1.8.2
If you are unable to update for whatever reason, feel free to contact me with your license key & email via 'chats' and i can send you the newest versionTalk soon & have a wonderful day Roy - Thank you for using Lay Theme :)
Sincerely
Richard -
@mariusjopen can you help?
-
@arminunruh
can you help?
i´m stuck... -
Yeah - my carousel isnt working either. It showed up on the back end but when I hit publish it isn't on the website. If i upload individual images in the row without using the carousel, they show. Any resolution here?
-
@jfrederick said in Carousel not working:
Any resolution here?
i played around, and it worked..
what i did:
deaktivate/aktivate
hit the check for update 4 or 5 times finally the site build new and the real update 1.8.2 showed up. -
Dear users
If anyone is currently still having issue updating to the newest Carousel vers. 1.8.2
Please let me know and i can help as soon as possible :)
Sincerely
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it