Carousel not working

[Richard]

Dear @emgeoffice

Could you please post a link to your website & we can have a better look? :)

Also to be sure before proceeding:

• Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

• Any Custom CSS or JS that may interfere is temporarily removed.

• Any third-party plugins de-activated to see if this resolves the issue.

• If using a WordPress Cache plugin, disable it or clear your cache.

• License key not activated - (in website blank situations or button not available)

• If your WordPress Dashboard shows a warning "PHP Update required"
  please update your PHP version in your webhost control panel.

• Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

Talk soon & have a lovely day
Richard

[emgeoffice]

Hi Richard, thanks for your reply. I checked all the things you listed here. Unfortunately I couldn't solve the issue that way.

The URL is:

www.simonemge.com

Please find attached a screenshot of the problem:

[Richard]

Dear @emgeoffice

Have sent you a message via 'chats' :)

Best
Richard

[Hayao]

This post is deleted!

[Hayao]

@Richard Hey, I have the exact same problem. Can you help me?

[Richard]

Dear @Hayao

Have sent you a message :)

Best
Richard

[emgeoffice]

The recent update of carousel fixed it for me. Thanks for your help @Richard!

[roy dzigo]

same with my carousel...

[roy dzigo]

@Richard Hey, I have the exact same problem. Can you help me?

[roy dzigo]

@emgeoffice said in Carousel not working:

The recent update of carousel fixed it for me. Thanks for your help @Richard!

where can i find this recent update? i have the same problem..

Lay Theme Carousel Version 1.3.3
click >>> Check for updates >>> nothing happens

[Richard]

Dear @roy-dzigo

Sorry for my delay in reaching your posts, Plugin updates should be available from the

Plugins Area of your Wordpress Back-end

Currently Carousel is running ver. 1.8.2
If you are unable to update for whatever reason, feel free to contact me with your license key & email via 'chats' and i can send you the newest version

Talk soon & have a wonderful day Roy - Thank you for using Lay Theme :)

Sincerely
Richard

[roy dzigo]

This post is deleted!

[roy dzigo]

@mariusjopen can you help?

[roy dzigo]

@arminunruh
can you help?
i´m stuck...

[roy dzigo]

ok it works, i just starred at the screen and clicked check for updates 5 times, then it appeard...

[jfrederick]

Yeah - my carousel isnt working either. It showed up on the back end but when I hit publish it isn't on the website. If i upload individual images in the row without using the carousel, they show. Any resolution here?

[roy dzigo]

@jfrederick said in Carousel not working:

Any resolution here?

i played around, and it worked..
what i did:
deaktivate/aktivate
hit the check for update 4 or 5 times finally the site build new and the real update 1.8.2 showed up.

[Richard]

Dear users

If anyone is currently still having issue updating to the newest Carousel vers. 1.8.2

Please let me know and i can help as soon as possible :)

Sincerely
Richard

[beucccia]

Hallo Richard, I am having the same problem as above. How can i fix it and /or get a new version of the plugin?

[Richard]

Dear @beucccia

Please feel free to email me at lostfiles@laytheme.com with your License key and reference to this thread.

I am happy to create downloads for any version of Lay Theme & addons past or present 👍

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Talk soon & have a wonderful day

Richard