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  3. Gridder does not show!! Please help quick!

Gridder does not show!! Please help quick!

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  • H Offline
    H Offline
    hoopoe
    wrote on last edited by
    #1

    I don't know if it is a bug report therefore I post it here.
    I have the strange problem that my Gridder does not show. I'll attach a photoBildschirmfoto 2021-03-17 um 09.38.58.png . It is the same problem for categories, project and sites.
    Can anybody help me quick please?
    The last thing I did was doing a backup through my webhost! Otherwise I don't know what could have happened.

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @hoopoe

      I see that you have third party plugins installed there - could you as a first step try:

      • Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      • Any Custom CSS or JS that may interfere is temporarily removed.

      • Any third-party plugins de-activated to see if this resolves the issue.

      • If your WordPress Dashboard shows a warning "PHP Update required"
        please update your PHP version in your webhost control panel.

      • Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

      Talk soon :)
      Richard

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      • H Offline
        H Offline
        hoopoe
        wrote on last edited by
        #3

        Thank you @Richard for your answer. I updated now everything but my php version. Can you tell which version laytheme supports? My host has 7.1, 7.2, 7.3, 7.4 and 8.0. Should I just take 8.0 or do you not support this new version?
        Do you think after the update I will again be able to see the gridder and work in it?
        Thanks again

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear @hoopoe

          7.4 and higher will be fine,
          If you are still having issue let me know and i can help :)

          Talk soon & have a wonderful day

          Sincerely
          Richard

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          • H Offline
            H Offline
            hoopoe
            wrote on last edited by
            #5

            Hi @Richard,
            thanks for your answer. I updated now everything and it did not work. But now I got it! I deactivated plug-in after plug-in and it was one of them like you suggested.
            Thanks again for your help.

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #6

              Dear @hoopoe

              Im glad to hear that you have found the solution and can continue with your project! :)

              Have a wonderful day
              Richard

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              I also code custom websites or custom Lay features.
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              Before you post:
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