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  3. Can't change the frontpage

Can't change the frontpage

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  • S Offline
    S Offline
    Sophie1000
    wrote on last edited by
    #1

    Hello,

    Since today I have some problems with my website.
    If you visit my website now, it looks like this : http://www.borders.digital/ (an error 403)
    Here is what happened :

    • when I started working on my website, I did a 1st version of it. It is a One paged website, so the whole website was on my frontpage.
    • after some feedback, i decided to duplicate this frontpage to do modification while saving my past version : I started to do modifications on the copy page from my first version.
    • then I realised that I was not able to set a different frontpage.
      In the "Appearance > Customize" there was no "front-page" section.
    • i deleted the 1st version of the duplicated page which was the front page set by default
    • since then, my frontpage is empty and i still don't have the option to change the frontpage in the "Customize" section.
      You can have a look here : http://www.borders.digital/wp
      And i actually don't really get why I have to add the /wp to see something appear, it is another problem that cames later**. At this moment of the story, the adress www.digital.borders was correct, without the 403 error yet, and showed exactly what you can see in the previous link : An empty frontpage**
    • I have read that reinstall the theme could be a solution, but i was afraid to lose my content, i have a lot of custom CSS / HTML / JS
      so I chose to not do that
    • Then, after reading tons of topics, and becoming more and more lost about this problem, i decided to change the permalinks to "post-name", i guess before it was "plain" but I dont really remember, at this moment i basically did a stupido thing.
    • then the 403 error appeared right after that
      plus, the page i wanted to set as frontpage now give me a 404 error : http://www.borders.digital/digital-borders/
    • Plus, since then i have to add the /wp in the url adress to get anything shown

    Honestly i feel like it's a big mess, I don't really know what to change to repair my website. I have some information i get from my research, but I don't really get what is important or not.

    If you can understand anything from this situation, I would be grateful to receive some help and advice.

    And definitely, I would like to know that :

    • what will happen if I reainstall the Laytheme ? Will I lose my CSS / HTML / JS customization ? What about the page (the one I want to set as my frontpage), is there any possible lose there ?

    Thank you a lot

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear @Sophie1000

      Im so sorry, Super frustrating!
      What I can do first, as i think it will help you and others in the future is a little test! so here we go :)

      I have Lay Theme installed with some Custom CSS, JS and have also set a Frontpage with content on it:

      My Project 1 page ( this is set as frontpage ):
      Screen Shot 2021-03-31 at 7.22.26 PM.png
      Screen Shot 2021-03-31 at 7.22.55 PM.png
      Also if it helps my Permalink structure is set to %postname%
      Screen Shot 2021-03-31 at 7.24.35 PM.png

      I have some:
      Custom CSS - Custom CSS for Desktop - JS within Custom <head> Content and also - Custom HTML at top.

      This should give a good range to see if things are lost.

      Now i delete Lay Theme!
      Screen Shot 2021-03-31 at 7.30.15 PM.png

      Outcome is basic wordpress Post:
      Screen Shot 2021-03-31 at 7.32.38 PM.png

      Obviously i'm not able to access the Gridder or Custom Content anymore, then i re-install a new Theme.

      And Content is still there and Custom Code is still there:
      Screen Shot 2021-03-31 at 7.35.22 PM.png

      I thought this would be the case before my test as Content-data is not stored within a Theme itself but in the database controlled by your server. But i thought it necessary to do for you and Others - although its very unlikely that you will lose any data - I still dont know if it will solve your specific issue - this of course you will need to test.

      If i can do any further testing on my end Sophie, please let me know and i will help as best i can! :)

      Talk soon & best wishes
      Richard

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      • S Offline
        S Offline
        Sophie1000
        wrote on last edited by
        #3

        Hey @Richard
        Thank you a lot for this test !

        Furthermore, I still have a question about that :

        • Does every elements are still at the same place in the grid after you re-installed the theme ? with class attributed ?

        Thank you so much for clarifying that point.

        I have still a lot of problem to struggle with, but I guess to change the permalinks has created a conflict with my .htaccess.

        As I did in the past, I will write the solution here if I find it.

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        • S Offline
          S Offline
          Sophie1000
          wrote on last edited by
          #4

          Hello again,

          I have found the solution for my previous problem of 404 and 403 errors.
          With FileZila i figured out that when i've changed the permalinks option it has created an .htaccess by default.
          The problem was that I already had a customized .htaccess in my /wp folder.
          It's the combination of these two files that caused these problems, for your information, the .htaccess created by Wordpress appeared in the folder /

          RichardR 1 Reply Last reply
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          • S Sophie1000

            Hello again,

            I have found the solution for my previous problem of 404 and 403 errors.
            With FileZila i figured out that when i've changed the permalinks option it has created an .htaccess by default.
            The problem was that I already had a customized .htaccess in my /wp folder.
            It's the combination of these two files that caused these problems, for your information, the .htaccess created by Wordpress appeared in the folder /

            RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #5

            Dear @Sophie1000

            Thanks for update & solution :)
            Best
            Richard

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            I also code custom websites or custom Lay features.
            šŸ’æ Email me here: šŸ’æ
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

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