Whole website became blank.
-
https://www.emptyeye.net/ This is my client's website. It was working fine. But after changing the domain everything became blank. But when I disable all plugins only the header footer appears. See attached image:
But when I enable these 2 addons (Lay Theme Carousel,Lay Theme Fullscreen Slider) everything becomes blank again
This is the screen after enabling the plugins:
Here's the link https://www.emptyeye.net/
-
Dear @danielrushford
Yes i can see that there is Issue with the Lightbox addon:
Could you please make sure of the following before proceeding:
Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
Any custom CSS or JS that may interfere is temporarily removed.
Any third-party plugins are de-activated to see if this resolves the issue.
If using a WordPress Cache plugin, disable it or clear your cache.
License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.Talk soon @danielrushford & best wishes :)
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it