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Lay Theme Forum

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  3. Right click doesn't work

Right click doesn't work

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  • N Offline
    N Offline
    nora heinisch 2
    wrote on last edited by
    #1

    Re: Right Click doesn't work

    unfortunately somehow my right click doesn't work. seems like its the same issue like Louis was describing: "Every time I right click, the field pops up but disappears as soon as I release the click. I can't use any of the functions."

    that's my website:
    http://noraheinisch.com/

    Thanks!
    nora

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear Nora @nora-heinisch-2

      Cool Website!
      To be sure right-clicking within your Settings is the issue, not the Front-end of your website?


      Please be sure of the following before proceeding:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.

      If using a WordPress Cache plugin, disable it or clear your cache.

      License key not activated - (in website blank situations or button not available)

      If your WordPress Dashboard shows a warning "PHP Update required”
      Please update your PHP version in your webhost control panel.

      Additionally take a look at https://laytheme.com/troubleshooting.html
      for known problems.

      Talk soon & best wishes Nora :)

      Sincerely
      Richard

      N 1 Reply Last reply
      0
      • N Offline
        N Offline
        nora heinisch 2
        wrote on last edited by
        #3

        Hey Richard, thank you for your feedback.

        "License key not activated - (in website blank situations or button not available)"
        I can not activate the license key because I was one of the first ones using lay theme since when it was still for free. so I have no license key. should a buy one now?

        thank you + best wishes back,
        nora

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        0
        • RichardR Richard

          Dear Nora @nora-heinisch-2

          Cool Website!
          To be sure right-clicking within your Settings is the issue, not the Front-end of your website?


          Please be sure of the following before proceeding:

          Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

          Any custom CSS or JS that may interfere is temporarily removed.

          Any third-party plugins are de-activated to see if this resolves the issue.

          If using a WordPress Cache plugin, disable it or clear your cache.

          License key not activated - (in website blank situations or button not available)

          If your WordPress Dashboard shows a warning "PHP Update required”
          Please update your PHP version in your webhost control panel.

          Additionally take a look at https://laytheme.com/troubleshooting.html
          for known problems.

          Talk soon & best wishes Nora :)

          Sincerely
          Richard

          N Offline
          N Offline
          nora heinisch 2
          wrote on last edited by
          #4

          @Richard I went through all your points and made sure that everything is updated and so on – the only thing I can't fix is the license key issue. any idea if this is causing the problem and what I should do? thank you!
          nora

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #5

            Dear Nora @nora-heinisch-2

            Yes, it is advised that you purchase a License as this will come with necessary updates. As time goes by you are likely to experience issue as your Laytheme gets further out of date.

            Apologies for any inconvenience caused and have a lovely day :)

            Sincerely
            Richard

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            I also code custom websites or custom Lay features.
            💿 Email me here: 💿
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
            Online Users
            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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