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  3. Latest lightbox doen't work with latest laytheme

Latest lightbox doen't work with latest laytheme

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  • S Offline
    S Offline
    Sunnyi
    wrote on last edited by
    #1

    Re: Lightbox doesn't work after update

    Hey Armin,
    I want to use the features of the latest lightbox version (cursor pictures and quit by clicking anywhere outside the pictures) but every time I update the plugin in doesn't work in the frontend.
    All other plugins are deactivated. Activated boxes checked everywhere.
    Do you have any idea why?

    thank you and kind regards,
    Sunnyi

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @Sunnyi

      Please make sure of the following debuggings:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.

      If using a WordPress Cache plugin, disable it or clear your cache.

      License key not activated - (in website blank situations or button not available)

      If your WordPress Dashboard shows a warning "PHP Update required”
      Please update your PHP version in your webhost control panel.

      Additionally take a look at https://laytheme.com/troubleshooting.html
      for known problems.

      If these do not help:

      Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      Is likely a Bug & will try to get it sorted as soon as possible.

      Apologies for any inconvenience this may have caused and thank you for using Lay Theme

      Sincerely
      Richard

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      I also code custom websites or custom Lay features.
      💿 Email me here: 💿
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
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      qua7
      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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