IG doesn't show my complete website
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wrote on Apr 10, 2021, 1:42 PM last edited by
Hi, If I access my website from my instagram account (where it shows my name and then my website), the page opens but shows only the name, nothing else. Its not an internet problem because I tried from another phone too.
Everything works when I open it on my phone from Safari.
It seems like the problem is just through instagram.What to do?
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Dear @tali
Best wishes
Some initial debugging steps if you could make sure please:Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
Any custom CSS or JS that may interfere is temporarily removed.
Any third-party plugins are de-activated to see if this resolves the issue.
If using a WordPress Cache plugin, disable it or clear your cache.
License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.Talk soon
Sincerely
Richard
I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it