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Lay Theme Forum

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  3. Website Fullscreen Video Background no longer showing after update?

Website Fullscreen Video Background no longer showing after update?

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  • J Offline
    J Offline
    jayrusselldotco
    wrote on last edited by
    #1

    I have a video background on my website that now seems to not be showing up neither on Mobile or Browser, I installed woocommerce which I think set it off so uninstalled it all but the video is still not showing.

    my website is www.jayrussell.co.uk

    Thanks!

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @jayrusselldotco

      Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      Is likely a Bug & will try to get it sorted as soon as possible.

      Apologies for any inconvenience this may have caused Jay and thank you for using Lay Theme

      Sincerely
      Richard

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      I also code custom websites or custom Lay features.
      šŸ’æ Email me here: šŸ’æ
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
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