Hi there!
I have a problem with my Lightbox add-on: the navigation is not working. After I have clicked on the image, the arrow appear but I can't go the next or previous image. And the "Only zoom" option is not activated. Would anyone have a solution?
THANK YOU :)
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Lightbox's navigation doesn't work
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Dear @tessa
If you are able, could you please post a link to your website with Lightbox in question & i can have a better look :)
Talk soon & have a wonderful day :)
Richard -
@Richard Dear Richard,
Thank you for your reply :) Here's a link to the website https://nitotem.ch/collection/Have a great day!
Tessa
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Dear @tessa
Thanks for the link, to be sure the correct options for navigation are set in (have to ask):
Lay Options > Lightbox addon >
Also if you could please make sure of the following before proceeding:
Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
Any custom CSS or JS that may interfere is temporarily removed.
Any third-party plugins are de-activated to see if this resolves the issue.
If using a WordPress Cache plugin, disable it or clear your cache.
License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.If this is indeed a bug Tessa will be great to sort out as soon as possible :)
If problem persists:
Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
Talk soon & best wishes
Richard -
Dear Richard,
Thank you so much for your help!
I checked everything, and it was a lay theme update problem! I am sorry I didn't notice that earlier.Anyway, now it works all good :)
THANKS a lot for your time & help!
All the best to you,
Tessa -
Dear Tessa
@tessa
Most welcome, great that you can continue with your Laytheme project!
Best wishes & have a wonderful day :)
Richard
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@Richard 😊🙏🏻