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  3. Gridder Issues after trying to Add Image

Gridder Issues after trying to Add Image

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  • A Offline
    A Offline
    aabyni
    wrote on last edited by
    #1

    Re: Gridder issues since update @Richard

    I'm coming across a similar issue, I am able to open the page I want, edit text, move images around, however when I go to click +Image, the Gridder just disappears completely.

    Screenshot 2021-04-21 at 16.34.39.png

    I tried the solution suggested here, but it hasn't worked.
    I did all restart browser, cleared caches, other bug fixes that have been recommended in general, etc.
    All the plug-ins are updated.
    There aren't other plug-ins that are enabled.

    Not sure if it's related but I'm unable to view the Media Library either?

    We haven't done anything 'experimental', there has been no issues the past few weeks we've been working on this until today. The website works perfectly on desktop and mobile so we're a bit hesitant to mess around too much!

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear @aabyni

      Sorry to hear about the issues with the last update:

      In this case could you please send your website address, /wp-admin/ username and password and a link to this topic to lostfiles@laytheme.com? and i can log in and have a better look! :)

      Hard to say if you have dont the regular debugs what the issue may be.

      Talk soon & have a wonderful day :)

      Sincerely
      Richard

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      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by
        #3

        Dear @aabyni

        Have Logged in and Updated your Theme. This seems to have been the issue - the Carousel and the Theme not being in-sync with each other.

        Now Content is open for editing:
        Screen Shot 2021-04-23 at 10.26.38 AM.png

        Best Wishes @aabyni

        Sincerely
        Richard

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        I also code custom websites or custom Lay features.
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        info@laytheme.com

        Before you post:
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        antonia_viola
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