backbone.radio.min.js.map & swiper.min.js.map not there 404

[Richard]

Dear @nypaloto

What browser are you using?, also to clarify;
Gridder content disappearing is the issue here and not the swiper.js and backbone.radio as they are not present as errors in your Console.

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Best wishes & talk soon ✨

Richard

[Anzcaaa]

Hi there,
I currently have the same error message resulting in not showing my landing page. I also can't change my landing page because the panel is not showing in the customizer site. Custom css, js and plugins are all disabled and updated to the latest version.

Any ideas how to solve the?

Thanks in advance
Andreas

[Richard]

Dear Andreas

@Anzcaaa

The following errors:

May be present in the console, but this shouldnt cause the Landing page and Customizer bug.
Are you able to take any screenshots of your Admin area or the problem behaviour?

A link to your website may help 🔍

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Talk soon & best wishes ✨

Richard

[Anzcaaa]

Hi Richard,

thanks for your quick response.
This is the link to the website: https://ahantschke.de
Fun fact, if you enter via a other site for example this:https://ahantschke.de/reportage/ everything except the landing page (food) works fine.
Please ignore the second 'contact' field in the upper right corner, it's on purpose!

Here's a screenshot of my admin panel with an overview, I don't exactly know what you need to see, so please let me know so I can show it to you ;)

Thanks a lot
Andreas

[Anzcaaa]

Oh and here is a screenshot from the customize panel without the ability to change the front page:

[Richard]

Dear @Anzcaaa

Thank you for the screenshots, if possible a shot of your Plugins page may help.
Do you have a google translation plugin installed?

When inspecting https://ahantschke.de/ there is an element called goog-gt-tt that has taken the place where the 'Gridder' content would normally sit:

Possibly you have embedded some Google Code within > Lay Options > Custom CSS & HTML >
Or added to the Theme header?

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Do you have any "homepage" set within > settings > Reading > Homepage?

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Talk soon 🌝

Richard

[Anzcaaa]

Hi @Richard ,

no Problem, here are the Plugins but I already deactivated all of them when the problem occurred.

I alI embedded google analytics and some code, but already< deleted everything when the problem occurred. I looked through everything and did't find a gale translate element. I there a a way I can manually delete this?

My homepage settings look exactly like in your screenshot.

For your information:
The problem occurred when I duplicated a project and posted the image thumbnail to the front-page. I then refreshed the site and it did not load. But this project contained only images and it works fine if I open it up.

Thanks for your help and time!

[Richard]

Dear @Anzcaaa

Thanks for the screenshot! ✨

Are you able to create a page normally and set this as your front Page? (not duplicated test?)

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Best

Richard

[Anzcaaa]

Hu @Richard,

no, because whenever I enter the Customize panel, the tab 'frontpage' does not show up.

[Richard]

Dear @Anzcaaa

Are you able to send you login details via email or 'chats' so that i can have a better look? 🔍

note: please do not disclose any private info on the thread itself

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Best

Richard

[Anzcaaa]

Dear @Richard

yes I can do that. Just tell me which Email address I should send it to.

[Anzcaaa]

so I just changed the footer of some pages and completely deleted the old not working front page and everything works finde again.

[Anzcaaa]

@Richard aaaand I have the same problem again :(
last thing I did was editing the x- and y-offset, refreshed the site and it does not load again.

[Richard]

Dear @Anzcaaa

Have replied via 'Chats' 🌝

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Best wishes

Richard