Installation Problem Error on Wordpress
Dear Laytheme Team
Somehow my whole Wordpress interface is errored after I've uploaded the lay theme Zip.
Both in the interface as well as on my website there are only these messages shown and I can't edit anything. (see picture attached)
Happy about any help!
Sorry to hear this and for any inconvenience caused. Unfortunately it is very difficult isolate the problem from this screenshot.
Therefore could i ask that you make sure of the following please:
Could you please post a link to your website.
Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
Any custom CSS or JS that may interfere is temporarily removed.
Any third-party plugins are de-activated to see if this resolves the issue.
If using a WordPress Cache plugin, disable it or clear your cache.
License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required” Please update your PHP version in your webhost control panel.
Additionally take a look at https://laytheme.com/troubleshooting.html for known problems.
Once again sorry that the fix is not more immediate. Talk soon Agnes & best wishes
Thx a lot for your quick response.
Initially I chose PHP 8.0 when I linked the site on my Webhosting control panel, now I've tried it with 7,4 and it seems to work:)
All the Best
Wonderful thank you for the update, i will keep this in mind if others have similar issue in the future!
Before you post
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it