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Lay Theme Forum

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  3. Trouble upload theme, missing lay.zip in folder.

Trouble upload theme, missing lay.zip in folder.

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  • B Offline
    B Offline
    BorisL
    wrote on last edited by
    #1

    Hello,
    I have troubles to upload Lay Theme, when I try it says:

    Unpacking the package…
    Installing the theme…
    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme installation failed.

    I found here I should try upload lay.zip file instead.
    But I did not receive any lay.zip file in my purchase (I bought Lightbox theme).
    Can you please help?
    Many thanks

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @BorisL

      Have you only purchased the Lightbox Addon and not 'Laytheme'? The Addon is an 'extension' that must be added to Laytheme.

      Laytheme = Main install
      Lightbox = Attachment or - Addon

      Laytheme is installed into:

      Appearance > Themes

      The Lightbox Addon is installed into:

      Plugins > Upload


      Talk soon & best wishes
      Richard

      P 1 Reply Last reply
      0
      • RichardR Richard

        Dear @BorisL

        Have you only purchased the Lightbox Addon and not 'Laytheme'? The Addon is an 'extension' that must be added to Laytheme.

        Laytheme = Main install
        Lightbox = Attachment or - Addon

        Laytheme is installed into:

        Appearance > Themes

        The Lightbox Addon is installed into:

        Plugins > Upload


        Talk soon & best wishes
        Richard

        P Offline
        P Offline
        pvsfa
        wrote on last edited by
        #3
        This post is deleted!
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        I also code custom websites or custom Lay features.
        💿 Email me here: 💿
        info@laytheme.com

        Before you post:
        1. When using a WordPress Cache plugin, disable it or clear your cache.
        2. Update Lay Theme and all Lay Theme Addons
        3. Disable all Plugins
        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

        This often solves issues you might run into

        When you post:
        1. Post a link to where the problem is
        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
        Online Users
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