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Lay Theme Forum

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  3. Thumbnail Grid doesn't appear

Thumbnail Grid doesn't appear

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  • A Offline
    A Offline
    Antonini Archi
    wrote on last edited by
    #1

    Hi,
    There is trouble with my thumbnail grid since I have update.
    Here is my page builder
    da4de624-d934-4a9f-8799-f5da04345132-image.png

    Here is website:
    f9d87353-dd9c-41fe-bd40-654f154c4700-image.png

    I'm not webmaster but I think there is trouble with my extension "simplest galery". if I'm right, I'd like to know which extension can I install.
    thanks a lot

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear Antonini

      @Antonini-Archi

      Even though the 'Carousel' Addon & 'Fullscreen Slider' are paid extensions we recommend them as they have been created for use with Laytheme specifically.

      Also please make sure of the following before proceeding:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.

      If using a WordPress Cache plugin, disable it or clear your cache.

      License key not activated - (in website blank situations or button not available)

      If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.

      Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

      Additionally take a look at https://laytheme.com/troubleshooting.html


      Talk soon Antonini & best wishes :)

      Sincerely
      Richard

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      I also code custom websites or custom Lay features.
      💿 Email me here: 💿
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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