Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. Bug Reports
  3. Using a PDF-flipbook in LayTheme

Using a PDF-flipbook in LayTheme

Scheduled Pinned Locked Moved Bug Reports
13 Posts 4 Posters 368 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • ArneRobotA Offline
    ArneRobotA Offline
    ArneRobot
    wrote on last edited by
    #1

    Hello out there!

    Here is another small problem that I'm looking to solve. I am using a PDF-flipbook plugin ("iPages Flipbook (PRO)") on one of my customer's websites to display exhibition catalogues. The plugin works fine most of the time. But I observe that every now and then the PDF-flipbook does not load the PDF and display a "Failed to load PDF document". When I visit the page again, it works suddenly and then works on other pages as well.

    Maybe it has to do with the initialization of the plugin? The PDF is loaded via a shortcode into the page.

    Can anyone make sense of that?

    Here is a page/project I use this plugin on:
    http://jardinsdespilotes.com/de/projekte/filmachine/

    Thank you, crowd!
    Arne

    1 Reply Last reply
    1
    • ArneRobotA Offline
      ArneRobotA Offline
      ArneRobot
      wrote on last edited by
      #2

      Any ideas coming up here? I still have that same problem… Thanks and regards! Arne

      1 Reply Last reply
      0
      • F Offline
        F Offline
        felix_rabe
        wrote on last edited by
        #3

        @ArneRobot seems there is something wrong with the pdf.

        if I click on "download as pdf file" I get a page-not-found.

        maybe this also helps:
        https://wordpress.org/plugins/ipages-flipbook/#what do i do if i get "failed to load pdf document" error%3F

        ArneRobotA 1 Reply Last reply
        0
        • F felix_rabe

          @ArneRobot seems there is something wrong with the pdf.

          if I click on "download as pdf file" I get a page-not-found.

          maybe this also helps:
          https://wordpress.org/plugins/ipages-flipbook/#what do i do if i get "failed to load pdf document" error%3F

          ArneRobotA Offline
          ArneRobotA Offline
          ArneRobot
          wrote on last edited by
          #4

          @felix_rabe Hello Felix. That is a problem with the hard-coded PDF-link. I have to update that one. In the plugin (when it loads) the PDF is there and can be downloaded. Cheers, Arne

          1 Reply Last reply
          0
          • ArneRobotA Offline
            ArneRobotA Offline
            ArneRobot
            wrote on last edited by ArneRobot
            #5

            It seems to be a problem with compatibility in the field of JavaScripts: I have the same problems running the latest version of "MailPoet 3". It used to work in previous versions and now it stopped working. Or at least it sometimes does not work. Loading of components via JS fails from time to time.

            So I have complications with:
            – MailPoet 3 (latest version)
            – iPages Flipbook (PRO) (latest version)

            There are JavaScript errors in my browser, caused by the theme and it's plugins.

            @arminunruh @Richard could you investigate this, please? I am running the latest versions of LayTheme and it's plugins.

            Thank you!

            1 Reply Last reply
            0
            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #6

              Dear @ArneRobot

              Will forward this right away ➡️


              Best wishes Arne & thank you for supporting Lay Theme 🌝

              Sincerely
              Richard
              ArneRobotA 1 Reply Last reply
              0
              • RichardR Richard

                Dear @ArneRobot

                Will forward this right away ➡️


                Best wishes Arne & thank you for supporting Lay Theme 🌝

                Sincerely
                Richard
                ArneRobotA Offline
                ArneRobotA Offline
                ArneRobot
                wrote on last edited by
                #7

                @Richard Here is a little update:

                – iPages Flipbook (PRO) (latest version)
                this works now. It was an SSL-issue. (CORS)

                So I still have complications with:
                – MailPoet 3 (latest version)

                It works in Firefox but not in Safari or Chrome. When I submit a newsletter form, the URL won't forward to the correct page and the subscription doesn't get send. There seem to be JavaScript errors in my browser, caused by the theme and it's plugins.

                Thank you!

                1 Reply Last reply
                0
                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  can you try to activate lay options → "Disable Ajax / Compatibility Mode"

                  ArneRobotA 1 Reply Last reply
                  0
                  • arminunruhA arminunruh

                    can you try to activate lay options → "Disable Ajax / Compatibility Mode"

                    ArneRobotA Offline
                    ArneRobotA Offline
                    ArneRobot
                    wrote on last edited by
                    #9

                    @arminunruh Hello Armin. It was already activated. No change. I have just updated LayTheme and MailPoet but still it won't work in Chrome and Safari. Just in Firefox. Is there some JS-conflict?

                    Thank you and best regards!
                    Arne

                    1 Reply Last reply
                    0
                    • ArneRobotA Offline
                      ArneRobotA Offline
                      ArneRobot
                      wrote on last edited by
                      #10

                      Hello @Richard and @arminunruh.

                      I still have the problem/conflict with "Lay Theme" and the "MailPoet" plugin. On Safari (Mac) and "Chrome" (Mac) I always get an empty page and that link in the browser's URL-bar:

                      https://jardinsdespilotes.org/?mailpoet_page=subscriptions&mailpoet_router&endpoint=subscription&action=captcha&data=eyJjYXB0Y2hhX3Nlc3Npb25faWQiOiJpOWgyM3JvYzJ3MGdvc3cwNHcwNHNzY3M4a2M4a3cwayJ9

                      The subscription does not work.
                      It DOES work in Firefox on Mac.

                      https://jardinsdespilotes.org/de/kontakt

                      Can you please have a look into it?
                      Thank you! Arne

                      1 Reply Last reply
                      0
                      • RichardR Offline
                        RichardR Offline
                        Richard
                        Global Moderator
                        wrote on last edited by Richard
                        #11

                        Dear Arne

                        @ArneRobot

                        I am installing Mailpoet now so i can try and recreate you issue. Could you describe your general setup?

                        Screen Shot 2021-07-28 at 11.59.58 AM.png

                        I will also forward this to Armin ✅. Because its a Third-party plugin there may be a delay in him getting to you.

                        Unsure if this is of interest:Screen Shot 2021-07-28 at 12.01.40 PM.png Screen Shot 2021-07-28 at 12.03.52 PM.png


                        Talk soon Arne and have a great day 🏖
                        Richard
                        1 Reply Last reply
                        0
                        • ArneRobotA Offline
                          ArneRobotA Offline
                          ArneRobot
                          wrote on last edited by ArneRobot
                          #12

                          Hello @Richard. It actually works in Chrome and Safari if I deactivate the Captcha-feature completely:

                          Bildschirmfoto 2021-07-29 um 19.21.32.png

                          So I guess that was the problem! Thank you for pointing me out to this.

                          Still strange that it works in Firefox WITH the Captcha activated… so maybe you can investigate that conflict?

                          Thank you and regards,
                          Arne

                          1 Reply Last reply
                          0
                          • RichardR Offline
                            RichardR Offline
                            Richard
                            Global Moderator
                            wrote on last edited by Richard
                            #13

                            Dear Arne

                            @ArneRobot

                            Great that the Bug has been isolated further. 🌝


                            Best wishes
                            Richard
                            1 Reply Last reply
                            0
                            Reply
                            • Reply as topic
                            Log in to reply
                            • Oldest to Newest
                            • Newest to Oldest
                            • Most Votes


                            I also code custom websites or custom Lay features.
                            💿 Email me here: 💿
                            info@laytheme.com

                            Before you post:
                            1. When using a WordPress Cache plugin, disable it or clear your cache.
                            2. Update Lay Theme and all Lay Theme Addons
                            3. Disable all Plugins
                            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                            This often solves issues you might run into

                            When you post:
                            1. Post a link to where the problem is
                            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                            Online Users
                            A
                            alasdair17
                            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                            laytheme.com
                            • Login

                            • Don't have an account? Register

                            • Login or register to search.
                            • First post
                              Last post
                            0
                            • Recent
                            • Tags
                            • Popular
                            • Users
                            • Search