Using a PDF-flipbook in LayTheme

[ArneRobot]

Hello out there!

Here is another small problem that I'm looking to solve. I am using a PDF-flipbook plugin ("iPages Flipbook (PRO)") on one of my customer's websites to display exhibition catalogues. The plugin works fine most of the time. But I observe that every now and then the PDF-flipbook does not load the PDF and display a "Failed to load PDF document". When I visit the page again, it works suddenly and then works on other pages as well.

Maybe it has to do with the initialization of the plugin? The PDF is loaded via a shortcode into the page.

Can anyone make sense of that?

Here is a page/project I use this plugin on:
http://jardinsdespilotes.com/de/projekte/filmachine/

Thank you, crowd!
Arne

[ArneRobot]

Any ideas coming up here? I still have that same problem… Thanks and regards! Arne

[felix_rabe]

@ArneRobot seems there is something wrong with the pdf.

if I click on "download as pdf file" I get a page-not-found.

maybe this also helps:
https://wordpress.org/plugins/ipages-flipbook/#what do i do if i get "failed to load pdf document" error%3F

[ArneRobot]

@felix_rabe Hello Felix. That is a problem with the hard-coded PDF-link. I have to update that one. In the plugin (when it loads) the PDF is there and can be downloaded. Cheers, Arne

[ArneRobot]

It seems to be a problem with compatibility in the field of JavaScripts: I have the same problems running the latest version of "MailPoet 3". It used to work in previous versions and now it stopped working. Or at least it sometimes does not work. Loading of components via JS fails from time to time.

So I have complications with:
– MailPoet 3 (latest version)
– iPages Flipbook (PRO) (latest version)

There are JavaScript errors in my browser, caused by the theme and it's plugins.

@arminunruh @Richard could you investigate this, please? I am running the latest versions of LayTheme and it's plugins.

Thank you!

[Richard]

Dear @ArneRobot

Will forward this right away ➡️

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Best wishes Arne & thank you for supporting Lay Theme 🌝

Sincerely

Richard

[ArneRobot]

@Richard Here is a little update:

– iPages Flipbook (PRO) (latest version)
this works now. It was an SSL-issue. (CORS)

So I still have complications with:
– MailPoet 3 (latest version)

It works in Firefox but not in Safari or Chrome. When I submit a newsletter form, the URL won't forward to the correct page and the subscription doesn't get send. There seem to be JavaScript errors in my browser, caused by the theme and it's plugins.

Thank you!

[arminunruh]

can you try to activate lay options → "Disable Ajax / Compatibility Mode"

[ArneRobot]

@arminunruh Hello Armin. It was already activated. No change. I have just updated LayTheme and MailPoet but still it won't work in Chrome and Safari. Just in Firefox. Is there some JS-conflict?

Thank you and best regards!
Arne

[ArneRobot]

Hello @Richard and @arminunruh.

I still have the problem/conflict with "Lay Theme" and the "MailPoet" plugin. On Safari (Mac) and "Chrome" (Mac) I always get an empty page and that link in the browser's URL-bar:

https://jardinsdespilotes.org/?mailpoet_page=subscriptions&mailpoet_router&endpoint=subscription&action=captcha&data=eyJjYXB0Y2hhX3Nlc3Npb25faWQiOiJpOWgyM3JvYzJ3MGdvc3cwNHcwNHNzY3M4a2M4a3cwayJ9

The subscription does not work.
It DOES work in Firefox on Mac.

https://jardinsdespilotes.org/de/kontakt

Can you please have a look into it?
Thank you! Arne

[Richard]

Dear Arne

@ArneRobot

I am installing Mailpoet now so i can try and recreate you issue. Could you describe your general setup?

I will also forward this to Armin ✅. Because its a Third-party plugin there may be a delay in him getting to you.

Unsure if this is of interest:

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Talk soon Arne and have a great day 🏖

Richard

[ArneRobot]

Hello @Richard. It actually works in Chrome and Safari if I deactivate the Captcha-feature completely:

So I guess that was the problem! Thank you for pointing me out to this.

Still strange that it works in Firefox WITH the Captcha activated… so maybe you can investigate that conflict?

Thank you and regards,
Arne

[Richard]

Dear Arne

@ArneRobot

Great that the Bug has been isolated further. 🌝

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Best wishes

Richard