laytheme loading issues – frontend and backend

[ErEs]

hello

i am having issues with my new laytheme website.
when i click around and navigate between projects, sites etc. i struggle with loading issues.
the page starts to load and then suddenly stops until i click refresh in my browser.

things i have done so far:

• get rid of all custom css and html code
• deactivate all plugins
• try different browsers (safari, firefox, chrome)
• try different browser modes (ingocnito)
• try different devices (laptop, tablet, pc)

none of them worked.
so i decided to change the wordpress theme to the standard one. all of a sudden there are no loading issues anymore.

as soon as i activated laythem once again loading issues appear again.
notice that these issues are not only affecting my website (frontend) but also the laytheme wordpress editor itself (backend).

i am looking forward to hearing from you, since i do not know what to do anymore.

link to my website: sanderrobert.de

thanks in advance

[ErEs]

update: i found my website working well without any loading issues on mobile devices. it only affects the desktop version.

[Richard]

Dear @ErEs

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Thank you for this information and apologies that you are having such issue.

Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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I will also forward this to Armin to make sure ➡️

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As you have obviously tried many of the initial debugging tips, sorry that i cannot be of further help immediately.

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Talk soon & have a wonderful day @ErEs

Sincerely

Richard

[ErEs]

Hey @Richard thank you for your quick response.
i did as you told me and sent armin an email with all links provided.

thanks for your help.

[Richard]

Dear @ErEs

Thank you, hope to help as soon as possible! 💥

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Best wishes

Richard

[arminunruh]

great website!

mmh it seems to work well for me

could you try a different wifi or try and connect to your internet through a hotspot or ask your webhost if maybe there's an issue with the server?