• Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

Customize blocked

Scheduled Pinned Locked Moved Bug Reports
2 Posts 2 Posters 20 Views
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • S Offline
    S Offline
    sofiapapa08
    wrote on last edited by
    #1

    Hello,

    I am trying to open the customize page and it is blocked and all white. See image attached.

    Thank you in advance and have a great week-end!
    Sofia!

    Capture d’écran 2021-06-04 à 10.25.27.png

    1 Reply Last reply
    0
  • RichardR Offline
    RichardR Offline
    Richard Global Moderator
    wrote on last edited by Richard
    #2

    Dear @sofiapapa08

    Please make sure of the following if you are able 🌝

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.


    Best wishes
    Richard
    1 Reply Last reply
    0

Before you post:

Use the Search Feature. Maybe there is already a solution to your issue.

1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.

Now see if your problem solved itself.

Go here, see if your problem is listed here:
Troubleshooting

When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it

Thanks!
Post a link to where the problem is if possible, please <3
I don't answer or check forum DMs, please just post on the forum.
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
Online Users
arminunruhA S
laytheme.com
  • Login

  • Don't have an account? Register

  • Login or register to search.
  • First post
    Last post
0
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Login

  • Don't have an account? Register

  • Login or register to search.