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  3. I'm unable to insert vimeo link in project

I'm unable to insert vimeo link in project

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  • K Offline
    K Offline
    KMasters
    wrote on last edited by KMasters
    #1

    Hi there,

    Every time I add a vimeo link to one of my projects I am unable to click on the ok button in the insert panel, it is not activated.

    Any idea on how I can insert a vimeo link in the project area?

    I've checked the forum and can't find any solution to this.

    Thanks so much,

    Katherine

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear Katherine

      @KMasters

      To be sure before proceeding please:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.

      If using a WordPress Cache plugin, disable it or clear your cache.

      License key not activated - (in website blank situations or button not available)

      If your WordPress Dashboard shows a warning "PHP Update required” 
Please update your PHP version in your webhost control panel.

      Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

      Let me know if any of these apply and best wishes, talk soon! 🌝


      Sincerely
      Richard
      K 1 Reply Last reply
      0
      • RichardR Richard

        Dear Katherine

        @KMasters

        To be sure before proceeding please:

        Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

        Any custom CSS or JS that may interfere is temporarily removed.

        Any third-party plugins are de-activated to see if this resolves the issue.

        If using a WordPress Cache plugin, disable it or clear your cache.

        License key not activated - (in website blank situations or button not available)

        If your WordPress Dashboard shows a warning "PHP Update required” 
Please update your PHP version in your webhost control panel.

        Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

        Let me know if any of these apply and best wishes, talk soon! 🌝


        Sincerely
        Richard
        K Offline
        K Offline
        KMasters
        wrote on last edited by
        #3

        @Richard

        Thanks so much for your response Richard! I did all those things but I realised the problem was actually the type of URL I was inserting. Some Vimeo URL's don't work. Only the ones with Vimeo and then a number reference seem to work.

        All is working now, thanks!

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear Katherine

          @KMasters

          Wonderful! great to hear 🌝
          Thank you for using Lay Theme and best wishes for the rest of your Website.


          Sincerely
          Richard
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          I also code custom websites or custom Lay features.
          💿 Email me here: 💿
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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