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  3. costumizer resets, page loses settings, slider doesnt work

costumizer resets, page loses settings, slider doesnt work

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  • H Offline
    H Offline
    hanna
    wrote on last edited by hanna
    #1

    hi there, i need quite urgent help.
    www.renaeshadler.com is the site im working on and it resets its costumizer settings constantly. also the slider doesnt work anymore. I tried disabling the plugins and costum css. sometimes there is also the 'please apply menu points' window showing up on the frontend, even though the menu is conected.

    i have a deadline, so im in need for urgent help.
    :/ thanks so so much for getting back to me!!!!!
    Best,
    hanna

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    • H Offline
      H Offline
      hanna
      wrote on last edited by
      #2

      ... hi again. i think it has to do with the project arrow settings- i set everythign back to working normally twice now and when i want to edit the arrows it crashes again. any hint why? thanks

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        hey @hanna

        sorry to hear about this

        could you please disable all plugins that are not lay theme plugins and try again?

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        • H Offline
          H Offline
          hanna
          wrote on last edited by
          #4

          @arminunruh hi there thanks for you answer. i did try so, but it wouldnt change anything. for now it works, i just didnt use the project arrows and the page is handed over. so i guess for that page you its not an issue anymore. thanks for your answer!
          hanna

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