costumizer resets, page loses settings, slider doesnt work
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hi there, i need quite urgent help.
www.renaeshadler.com is the site im working on and it resets its costumizer settings constantly. also the slider doesnt work anymore. I tried disabling the plugins and costum css. sometimes there is also the 'please apply menu points' window showing up on the frontend, even though the menu is conected.i have a deadline, so im in need for urgent help.
:/ thanks so so much for getting back to me!!!!!
Best,
hanna -
... hi again. i think it has to do with the project arrow settings- i set everythign back to working normally twice now and when i want to edit the arrows it crashes again. any hint why? thanks
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hey @hanna
sorry to hear about this
could you please disable all plugins that are not lay theme plugins and try again?
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@arminunruh hi there thanks for you answer. i did try so, but it wouldnt change anything. for now it works, i just didnt use the project arrows and the page is handed over. so i guess for that page you its not an issue anymore. thanks for your answer!
hanna
Before you post
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it