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  3. Full-screen row getting smaller on scroll

Full-screen row getting smaller on scroll

Scheduled Pinned Locked Moved Bug Reports
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  • RichardR Richard

    Dear Arne

    @ArneRobot

    Thank you for the quick update.
    I have forwarded this to Armin as a Bug. βœ…


    To help the process further:

    Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    Also please make sure that no third-party plugins or non-updated theme versions are to blame for the error.


    Talk soon Arne & have a wonderful day 🌼
    Richard
    ArneRobotA Offline
    ArneRobotA Offline
    ArneRobot
    wrote on last edited by
    #5

    @Richard Thank you! I sent Armin an email. Everything is updated on the website and no third party plugins are currently installed! Thank you and cheers!

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #6
      @ArneRobot

      Thank you Arne 🌝

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      • ArneRobotA Offline
        ArneRobotA Offline
        ArneRobot
        wrote on last edited by
        #7

        Hello @Richard and @arminunruh.
        I still got no reply to this support request. I still have the same problem. By the way: it only occurs when I scroll with the mouse in the browser – not when I use a "scroll to top" link (which works finde…).
        Thank you!

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #8
          Dear @ArneRobot

          Sorry that a reply has not come yet Arne, I have forwarded this again βœ…

          Also thank you for the info: "it only occurs when I scroll with the mouse in the browser – not when I use a "scroll to top" link"


          Best wishes
          Richard
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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by arminunruh
            #9

            hey @ArneRobot

            can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

            the upcoming update might fix this issue

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #10

              could you update lay theme now and see if it works?

              ArneRobotA 1 Reply Last reply
              1
              • arminunruhA arminunruh

                could you update lay theme now and see if it works?

                ArneRobotA Offline
                ArneRobotA Offline
                ArneRobot
                wrote on last edited by
                #11

                @arminunruh Hello Armin. I updated to version 3.9.2 and the problem still occurs. Any idea? Do you still need my login credentials? The website is still online here: https://orakel.space Thank you!

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by Richard
                  #12

                  Dear @ArneRobot

                  If all is updated and its not custom code that is interfering (please make sure)
                  Send you login details & link to this thread via email to info@laytheme.com i'm sure that would be very helpful for Armin.

                  I will also forward this to him 🌝


                  Best wishes
                  Richard
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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #13

                    mhmh mh

                    ok sorry,

                    i think i know now why this happens.
                    i'll release an update later today and then it should be fixed

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                    • ArneRobotA Offline
                      ArneRobotA Offline
                      ArneRobot
                      wrote on last edited by
                      #14

                      @arminunruh @Richard I have just updated to version 4.0 of LayTheme and now it works! Thank you!

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                      • RichardR Offline
                        RichardR Offline
                        Richard
                        Global Moderator
                        wrote on last edited by
                        #15

                        Thanks for the confirmation @ArneRobot have an amazing day & thank you as always for supporting Lay Theme! 🌝

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