‘Page not found’ appears in page title – but page still displays fully

[daly]

Hi! Not 100% sure that this is shop/Woo Commerce related, but since it’s a shop-based site I figured this might be a good place to start.

I’ve encountered a small issue on this website we’ve built: https://www.bodyalphabet.xyz/

The page title in the browser tab/header displays as ‘Body Alphabet – Page Not Found’, but the page loads perfectly fine. Is there a way to remove this message? I tried editing the permalink for the page but I can’t edit the main URL.

I have a suspicion that this might be caused by the SSL certificate that we added to the site, and may an issue of https vs http in the link names, but I can’t see how to resolve this.

Any help appreciated!

[Richard]

Dear @daly

Great Shop ✨

Firstly if a quick solution is needed, I would suggest refining this jQuery :

jQuery("title").html("Hello World");

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Have you made sure of the 'Site Title' setting's in both Customize and Wordpress' General Settings?.

Note: you should only be changing site-titles via Customize.

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Also could you please make sure of these steps:

Wordpress, Lay Theme, Lay Theme's Addons and Woocommerce are up to date?

Any Third-Party plugins are Temporarily deactivated.

Any Custom Code is temporarily removed.

Now please test your website again to see if the issue lies with a standard Lay Theme / WooCommerce setup.

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Talk soon @daly & have a wonderful day! 🌝

Richard

[daly]

Thanks @Richard for your quick reply!

Great Shop ✨

Thank you! :)

*Firstly if a quick solution is needed, I would suggest refining this jQuery:

jQuery("title").html("Hello World");**

My coding knowledge is limited – where in Laytheme would I edit this?

*Have you made sure of the 'Site Title' setting's in both Customize and Wordpress' General Settings?.

Note: you should only be changing site-titles via Customize.*

I checked the Site Title in Customize (it's set to 'hide' as I don't need it to display on the page itself), but it is entered as Body Alphabet. In Wordpress' General settings it's also just Body Alphabet. I noticed in these settings that I hadn't changed the site URL to https://, so this has now been updated but doesn't fix anything.

Also could you please make sure of these steps:

Everything was already up to date :)

I can only see the 'Page Not Found' text on Safari for iOS, and if I open the page through Instagram (which I believe uses Safari anyway), but still kind of strange. I've attached an image for confirmation:

[daly]

With some trial and error, I seem to have fixed this! Thanks again for your input. Really pleased with how the shop format works.

[Richard]

Dear @daly

Thank you for the update and great to hear that you came to a solution. Do you know what the problem was ?

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Best wishes 🌼

Richard

[daly]

@Richard I was trying out a few things to fix it, so I can’t say for sure, but I did have a duplicate version of the page layout in the Pages section (actually the first version of the homepage, before I moved everything to the Woocommerce Shop page); once I deleted this page, the Page Not Found text disappeared from the title. I’m not sure why, as I don’t believe anything was pointing to the duplicate version of the page, but that’s the most concrete explanation I can give!

[Richard]

Dear @daly

Awesome! thanks for the information - I will keep this in mind for if the Bug reappears in the future 🐛💥

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Thank you for supporting Lay Theme 🌝

Richard