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    Doesn't refresh/problems with the gridder

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    • S
      salvoks last edited by salvoks

      Hi Armin,
      the theme is working fine, it's very simple and easy to use, just what I was looking for!
      Anyway I'm experiencing some issues:

      1. when I edit something (project, pages...) it doesn't refresh it and I'm forced to re-do everything.
      2. Also the gridder doesn't work for text.

      Also I tried to reinstall wp hoping to fix the problem and I lost the license key :(

      I'm using Chrome.

      Edit: I tried with Safari and I need to delete the browser history to see the changes.

      Thanks in advance,
      Mattia

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      • arminunruh
        arminunruh Global Moderator last edited by

        hey what is your lay theme version?
        Do you mind sending me your wordpress admin panel login data to armin.unruh@gmail.com ? Please provide a link to this topic

        1 Reply Last reply Reply Quote 0
        • arminunruh
          arminunruh Global Moderator last edited by

          hello, in case someone has the same problems.
          I think this is a webhost issue, I'm not sure if it's a lay theme issue.

          This is what has solved it for now:

          In chrome when you disable caching for the browser, you see the changes you did in the gridder immediately on the website.
          Here is how to disable caching temporarily for chome:
          https://www.google.de/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=chrome disable cache

          The same can be done in safari:
          https://www.google.de/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=safari+disable+cache

          I guess your webhost kind of makes browsers cache the website more aggressively.

          We also did these steps but I'm not sure if that did anything:

          • deactivated "jetpack" plugin (not sure if that did anything)
          • I asked him to deactivate anything on his webhost like "caching", "cloudflare", "supercacher" or "speed improvements"

          In case I find out more about this and in case it is fixable for lay theme I will try and fix this.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post
          Post a link to where the problem is if possible, please <3
          I don't answer or check forum DMs, please just post on the forum.
          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

          Before you post:

          Use the Search Feature. Maybe there is already a solution to your issue.

          1. Update Lay Theme and all Lay Theme Addons
          2. Disable all Plugins
          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
          4. When using a WordPress Cache plugin, disable it or clear your cache. Now see if your problem solved itself.
          Go here, see if your problem is listed here:
          Troubleshooting

          When you post:
          1. Post a link to where the problem is
          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

          Thanks!

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