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Lay Theme Forum

Site Frame Issue – Carousels are offset to the right

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  • J Offline
    J Offline
    jordanm
    wrote on last edited by jordanm
    #1

    Hello,

    My carousels that are designed to go from the left margin to the right margin have become offset to the right all of a sudden, and are not in line with my "set frame" values. Any suggestions on this? Mockup attached for clarity. Screen Shot 2021-07-07 at 11.43.41 AM.png

    SITE LINK: jordan-marks.com

    Thanks in advance

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    0
  • RichardR Offline
    RichardR Offline
    Richard Global Moderator
    wrote on last edited by Richard
    #2

    Dear Jordan

    @jordanm

    Could you please make sure of the following:

    Wordpress, Lay Theme & Laytheme's Addons are all updated to current versions ?

    Any custom code </> that may interfere is temporarily removed.

    Any third-party plugins are de-activated.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning: PHP UPDATE REQUIRED
 Please update your PHP version in your webhosting control panel.

    Additionally take a look at https://laytheme.com/troubleshooting.html
 for known problems.


    .lay-carousel-wrap.dont-show-multiple-slides.dont-fill-slides img.h100 { left: 47%; }
    

    The issue could be solved by adding some code, similar to this but it wouldn't be an elegant fix.


    Thirdly, an option is if via 'Chats' you send me a with message your website address, /wp-admin/ username and password. I could then login to inspect further. ✨

    NOTE: Do not disclose personal information on this thread.


    Lastly if this is indeed a Lay Theme Bug 🐛it would be great to get it sorted as soon as possible. I'm sure other users in this case will have the same problem and it can be solved in a future update.


    Talk soon Jordan and have a wonderful day 🌝
    Richard
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  • J Offline
    J Offline
    jordanm
    wrote on last edited by
    #3

    Hi Richard,

    Thank you for your response. I've confirmed that all themes and addons are currently up to date. I have no custom code used on my site and currently no PHP alerts on my dashboard.

    I will chat you privately – thanks!

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  • RichardR Offline
    RichardR Offline
    Richard Global Moderator
    wrote on last edited by
    #4

    Dear @jordanm

    Thank you Jordan - I have replied to your message in 'Chat' ✨
    1 Reply Last reply
    0

Before you post:

Use the Search Feature. Maybe there is already a solution to your issue.

1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.

Now see if your problem solved itself.

Go here, see if your problem is listed here:
Troubleshooting

When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it

Thanks!
Post a link to where the problem is if possible, please <3
I don't answer or check forum DMs, please just post on the forum.
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