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  3. Laytheme is not formatting correctly, just installed

Laytheme is not formatting correctly, just installed

Scheduled Pinned Locked Moved Installation Problems
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  • R Offline
    R Offline
    reallybadatstuff
    wrote on last edited by
    #1

    My images and formatting in laytheme is not showing up when i go to my actual website, and I don't know why.

    it shows up like this below
    Screen Shot 2021-07-19 at 8.39.55 PM.png

    but i want it to show up like it does in laytheme,
    Screen Shot 2021-07-19 at 8.41.14 PM.png

    my website is susanna.studio, if anyone knows why this is happening please help!

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear Susanna

      @reallybadatstuff ( im sure not that bad ๐ŸŒ)

      I cannot see any problem obvious fix from the front-end of http://www.susanna.studio/

      Could you please make sure of the following:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.

      If using a WordPress Cache plugin, disable it or clear your cache.

      License key not activated - (in website blank situations or button not available)

      If your WordPress Dashboard shows a warning "PHP Update requiredโ€โ€จ Please update your PHP version in your webhost control panel.

      Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

      If none of the above apply to you: Could you please send me your Login details via 'Chat' and i will help by logging in and inspecting further ๐Ÿ”

      NOTE: Please do not disclose private info via this thread


      Talk soon Susanna and have a wonderful day ๐Ÿ–
      Sincerely
      Richard
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      I also code custom websites or custom Lay features.
      ๐Ÿ’ฟ Email me here: ๐Ÿ’ฟ
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
      laytheme.com
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