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customizer preview not working

4 Posts 2 Posters 81 Views

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bbarbara

wrote on last edited by

#1

The preview of the customizer is not working. Is there a way to fix it? I've already tried changing the languages but it doesn't do anything.

Thanks in advance and best regards!
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Richard
Global Moderator
wrote on last edited by

#2

Dear @bbarbara

Thank you for checking the Troubleshooting page

Moving forwards could we please make sure of the following:

- Wordpress, Lay Theme & Laytheme's Addons are all updated to current versions ?

- Any custom code </> that may interfere is temporarily removed.

- Any third-party plugins are de-activated.

Talk soon Barbara & have a wonderful day 🌝

Sincerely

Richard
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bbarbara

wrote on last edited by

#3

Thank you that already helped, it's working! :)
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Richard
Global Moderator
wrote on last edited by Richard

#4

Dear Barbara

@bbarbara Great to hear! thank you for updating your thread, have a wonderful day 🌝

Richard
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I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:

When using a WordPress Cache plugin, disable it or clear your cache.
Update Lay Theme and all Lay Theme Addons
Disable all Plugins
Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

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Post a link to where the problem is
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If the problem is difficult to explain, post screenshots / link to a video to explain it

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